Phone, Email & Chat Support from Facebook and Instagram

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How it is even legal to exist a company that do not have any kind of support for its users? This is unacceptable and WE have the POWER to CHANGE this situation by signing this petition and sending to Governments, Parliaments and Senators across the US and EU.

Like many, many, many cases my Facebook account was hacked and then disabled also affecting Instagram account. After many attempts of finding email or chat support the only option Facebook and Instagram offers is the Help Center that cant solve nothing and stays in loop the whole time making people even more frustrated as a solution is not found anywhere. After sending ID Facebook says they will contact but this almost never happens (f)

Companies that make millions and don't even have a support team for its users its totally unacceptable.