Facebook Legacy Policy
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I lost my 23 year old daughter too soon, and was made her legacy Facebook page contact. I need your help to change the Facebook legacy policy that prevents the legacy contact to remove new posts and friends that cause havoc the memorial page.
I never realized the impact a Facebook page could have until my daughter passed away unexpectedly. To this day, friends and family share memories and updates on her page. I often use it as a way to talk to her, see past memories and to allow others to express their grief.
This past November was her birthday. I loved most of the amazing messages being posted on her wall, sharing which posts touched us or made us laugh. Then I noticed there was unbecoming comments to her family, as well as a person of interest in her death was posting daily on her Facebook. It hurt us deeply to turn to a place our daughter placed 9 years of her life and to be powerless to hateful, unbecoming content on her Facebook. The worst was her abuser posted often. Each one of her family members went threw facebooks complaint/help area to only get a automated response about their Legacy policy. Their answer to the solution was delete the Facebook.
A Facebook page becomes something much more when it belongs to a loved one who has passed. Family members deserve the ability to remember their loved ones. Allow verified family members to be added to the deceased’s friends list and should be able to delete comments and people on their friend list that are not the wishes of the family.
Facebook created something called a legacy contact. The legacy contact is chosen by the Facebook user to be the executor of their page if something happens to them. I am that person my daughter picked to be in charge of her Facebook. The problem is I can add posts and friends yet I cannot remove posts or friends. So anyone can use a legacy account and taunt a mourning family.
This is unacceptable that Facebook's internal thinking and corporate arrogance that the legacy can be in charge yet cannot remove friends yet can add them. In addition I can put photos and posts, but unable to delete posts that are directed to hurt family members.
There is an extremely simple solution to this issue: honor a letter of testamentary when it is presented to Facebook. That's right Facebook, perhaps you can honor a legal document and approach that is accepted everywhere else rather than "struggle" in your company "meetings" to decide what is or isn't best in this situation.
For those unaware, a person is designated as a executor/executrix to act on the deceased behalf. That person is ti act on behalf of the deceased have legal authority to sign on behalf of the deceased. That signature has the same legal authority as the deceased signature. Since the person is designated that person to act on his/her behalf, there is not need to have corporate meetings at Facebook trying to come up with some new policy on how to deal with a deceased person's account. Society solved this problem a long, long time ago. Facebook thinks they are entitled to and in a position to come up with some other solution just reinforces an insular corporate. What Facebook can do is reiterate a horribly inadequate policy they conjured up in their meeting rooms that they somehow feel is better than a solution that has been used for such a long time.
Maybe this doesn’t sound like an important problem, but I’m just mother trying to help myself and others morn/grieve on her Facebook and not have to deal with parties that intentually try to use Facebook to hurt the family or a means to taunt them.
Please join me in asking Facebook to amend their policy. Verified legacy members should be allowed to make sure that the Facebook is about remembering and honoring those they loved and lost. The legacy should have the right to remove friends no just add them as well as post. The privacy of the deceased member does not matter anymore if they placed a legacy contact. For they asked Facebook to appoint them if they pass. So they trust this person. Please Help me get this point accross to Facebook and change their policy.
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