Stop benefits sanctions for missing appointments

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I suffer from numerous mental and physical health difficulties and I have just had My entire months living money taken away from Me for missing 1 appointment (due to Me losing the phone which had My appointment written down on it) thus leaving Me with no money whatsoever and no way of looking after Myself. I also have 2 Children Who I have to see regularly as that is the only thing that keeps Me going, I now can't see them for an unknown period of time, in addition to this I have other financial commitments, I have Child Maintenance to pay, car insurance, tax etc etc. Also the level of sanction needs to be looked at, to sanction 100% of someones monthly income seems a little harsh to Me, inevitably People will have to turn to crime to get by.