CPCW Employees to get £5 for connected referrals

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CPCW Colleagues are expected to talk about carphone warehouse to customers with no incentive and/or reward, whilst also talking about switching and multiplay, which we get a reward for doing so, and all the other targets and pitches.

Broadband we get rewarded, KES we get rewarded if they switch, mobile broadband we get rewarded. Carphone we get nothing, yet carphone colleagues get their commission for the contracts and their NPS bonus. We pitch it and get nothing and they get the signature and get rewarded. 

This is a petition to get CPCW colleagues a reward for sending over customers to get their contracts, whilst focusing on so many other targets.

If 1 carphone contract is such a high profit driver, then £5 of it for the CPCW colleague who sent them there shouldn't be much of an issue, but it increases the equality of the two staff groups and offers an incentive for us to send them over, whilst also trying to hit all of our other targets. Yes, it is part of the job, but if we get rewarded for the others, and if this is such a high profit driver, then its only fair that we get a cut of the reward.



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