Demand Charming Charlie to honour their donation.
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On December 9th and 10th,2017, Team Cat Rescue (a 100% volunteer run registered charity that depends on donations to operate) participated in a fundraiser at Charming Charlie in Bramalea City Centre Mall in Brampton, Ontario Canada. We had 2 volunteers, who came from great distances, to cover 2 days at the store in which Team Cat was promised a portion of all proceeds. Team Cat has participated a few previous events like this with this company before. After the weekend, the store excitedly told Team Cat that the donation could be around $2000 as it was a busy holiday shopping weekend.
On December 12th, Team Cat was notified by a representative of Charming Charlie that they would receive nothing. Charming decided to change the rules and said that NOW it would only apply to people who told the staff to donate the proceeds to the rescue. This was never a requirement at other events and neither the rescue nor the staff were told of this requirement.
Team Cat heavily promoted this event to its 6000 social media followers and now will receive nothing for their efforts. Charming Charlie should live up to their promise to provide the rescue the portion of the proceeds that was agreed to PRIOR to the event in writing. Please Charming Charlie - don't break your promise of a $2000 donation especially at Christmas time!!!!!
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