[10 SEPT 21] MALAYSIANS AND FOREIGNERS ARE FRUSTRATED WITH SLOW APPLICATION PROCESS OF MYTRAVELPASS FOR APPLICANTS TRAVELLING IN & OUT OF THE COUNTRY FOR WORK / EMERGENCY / STUDY & BUSINESS PURPOSES WHICH IS CONTROLED BY THE IMMIGRATION DEPARTMENT OF MALAYSIA SINCE THE COVID-19 LOCKDOWN

ON 8 OCT 2020 DIRECTOR GENERAL DATUK KHAIRUL DZAIMEE DAUD PROMISED THAT APPROVAL PROCESS FOR APPLICATIONS MADE WILL TAKE ABOUT 5 WORKING DAYS , BUT AS OF TODAY 10 SEPT 2021 ALMOST A YEAR LATER MANY APPLICANTS HAVE COMPLAINED RECENTLY THAT IT TAKES UPWARDS OF 14-20 WORKING DAYS FOR SOMEONE TO KNOW WETHER THEIR APPLICATION HAVE BEEN APPROVED OR EVEN REJECTED. THOSE WHO HAD THEIR APPLICATIONS REJECTED AFTER 14-20 WORKING DAYS WILL HAVE TO REPEAT THE SAME PROCESS AGAIN AS THEY ARE NOT ALLOWED TO EXIT OR ENTER THE COUNTRY AT THE AIRPORT IMMIGRATION WITHOUT MTP APPLICATION

FOR EXAMPLE : IF A MALAYSIAN WORKING ABROAD WANTS TO VISIT A CRITICALLY ILL PARENT IN MALAYSIA, IF THEIR APPLICATION IS REJECTED AND NEED TO REAPPLY AND IF BY LUCK IF MTP IS APPROVED , THE TOTAL WAIT TIME WHICH TOOK FOR THAT APPLICANT IS 28 WORKING DAYS = 37DAYS . THE SAME PROBLEM APPLIES FOR PEOPLE WHO HAVE LOST THEIR JOBS DUE TO COVID-19 BUT HAVE RECEIVED JOB OFFERS OVERSEAS ,EVEN WITH ALL SUPPORTING DOCUMENTS , A LARGE PERCENTAGE OF APPLICATIONS HAVE BEEN REJECTED WITH NO REASON.

THIS IS A SERIOUS PROBLEM BECAUSE APPLICANTS MAY HAVE BOOKED THEIR FLIGHT TICKETS 5-10DAYS BEFORE THE APPLICATION AS INSTRUCTED BY THE DIRECTOR GENERAL OF JABATAN IMIGRESEN MALAYSIA. 

MANY  MALAYSIANS / APPLICANTS HAVE TOOK THEIR FRUSTRATION TO SOCIAL MEDIA WHERE THE MTP IS WIDELY DISCUSSED AMOUNG CONFUSED APPLICANTS BECAUSE THERE IS NO AVAILABLE HOTLINE OR WALK IN SERVICES ACROSS MALAYSIA TO APPEAL REJECTED APPLICATIONS OR FOR FAQ's . THE LONG WAIT TIME TO RECEIVE A APPROVAL OR REJECT EMAIL FROM MTP HAS LEFT MANY APPLICANTS STRANDED , FRUSTRATED AND UNABLE MAKE FURTHER PLANS. 

THE PROBLEM HERE IS NOT WHY IS MTP APPLICATIONS REJECTED, BUT RATHER HOW LONG IT TAKES FOR ONE TO KNOW THE PROGRESS OR UPDATES.

A INVESTIGATION MUST BE DONE IMMEDIATELY ON THE JABATAN IMIGRESEN MALAYSIA WITH A SOLUTIONS FOR THE THOUSANDS OF PEOPLE FRUSTRATED AND STREESED WITH THIS UNNESSARY PROCESS. 

A SOLUTION TO SPEED UP ATLEAST BY 50% SHOULD BE FOUND ASAP BY THE RELEVANT AUTHORITIES FOR MTP APPLICATIONS . 10-20 WORKING DAYS IS 3-4 TIMES LONGER THAN WHAT MTP/JIM AUTHORITIES HAVE PROMISED WHICH IS 3-5DAYS .

LETS US ALL PITCH IN TO SIGN THIS PETITION SO THAT MINISTRY OF HOME AFFAIRS / IMMIGRATION DEPARTMENT OF MALAYSIA AND ALL GOVERMENT AUTHORITIES HEAR ABOUT THIS SERIOUS PROBLEM AND COME UP WITH A SOLUTION!!!