Coolwinks.com stop making false promises

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We have placed an order CW2607181523727 at coolwinks.com on 26th July and the website showed a tentative delivery date of 29th July. Today is 31st July and the order is not even shipped. After contacting the company since 3 days via phone, emails and facebook all we get are standard copy-paste responses. We request the directors of coolwinks.com: GANESH RANGANATHAN IYER and LENA GERALDINE HENRY to look in to this matter.

There are several customers who have complained about delivery issues, cancellation issues, cashback issues , etc and all they got are copy-paste replies. Many have reported that the customer care line is always busy.

This is wrong to lure customers to place orders by giving them misleading delivery dates and then not responding to their communication.



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