IRS investigation and transparency in return backlog 2021

IRS investigation and transparency in return backlog 2021

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James Crowe started this petition to Congress and

You should receive your refund in less than 21 days, that's what EVERYTHING says in regards to refunds on the IRS website, on their hold music, etc, etc. That's been the standard since I first filed taxes. Now we have a country that has been wracked with Covid and it's effects are far reaching. Terrible situation, no arguments there. However, short staffing, high call volumes and every other reason or excuse they use DOES NOT explain why millions of returns were sent to some mystery dept that causes your tax account to show no return filed. It DOES NOT explain why these returns that were seemingly misplaced are being seemingly randomly processed. The original issue with all of these returns being transferred out of the system makes no sense. If I had a stack of work on my desk and saw another stack coming and I threw the old stack on an empty desk next to me I'd be fired. If somehow I wasn't fired and I just randomly grabbed a couple to process instead of working through it in order, I'd be fired. To take a 3 week turnaround time and use short staffed as an excuse to change that to 10 weeks seems extreme to begin with. That's  about a 333% increase in turnaround time. Is the IRS really 300% understaffed?? And then they aren't even getting them processed in a lot of cases until PAST 10 weeks! And why does there seem to not be a logical order of some kind for the returns in this new mythical land of errors? And why are these returns in this mythical errors dept when no one at IRS can verify if your return has errors until it's out of the mythical land of errors? The legitimate answers exist and someone should not only answer these but publish some type of evidence showing what caused this and what's being done about it. If we the people are late with the IRS they demand answers and evidence, we deserve the same.

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