Please do justice ibps- give fair result of rrb office assistant

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I am writing this regarding the Marks/Normalization done by IBPS in RRB office assistant exam. I had attempted 60+ Questions with almost 99 percent accuracy as I had solved every question twice and made sure not to mark the wrong answer. after checking the marks, I was really shocked. I got 46.75/80. I am confident about my attempts and this is really not possible.
I agree that there is probability of getting questions wrong but not that much.
also, I have noticed that most of the candidates have faced same issue like decrement of 15-20 marks. it indicates that there can be something wrong. it can be any bug in software or something else.please dont play with our carreer 

It is my humble request to you to please consider this issue and take appropriate step.

i look forward to hearing from you.