Renew Wag and Train's Business License

Confirmed victory

Renew Wag and Train's Business License

This petition made change with 619 supporters!

Prior to moving from Hoffman Street, Wag and Train received confirmation from the City of Kitchener that the proposed location of 386 Maple Ave., was properly zoned for their operation. As a result, applications for filed for all necessary permits and licenses. Wag passed inspections, spent considerable funds on renovations and had to rebuild their clientele. One of the main reasons to move to Maple Ave was the large yard the dogs would have there.

The city issued a building permit for the renovations, an Occupancy Permit for legal occupancy and a business license to operate. Wag and Train received the highest ratings possible for inspection. 

The only item outstanding was the parking lot to be painted and this was a matter being handled by the landlord and the city.

Three days before Christmas,  one week from the licensing being up for renewal, Wag received a letter from the city stating the license would not be renewed and that  Wag was in violation of  zoning and bylaws.  Zoning for dog daycare has a requirement for distance separation from houses and a requirement that notice was to have been sent to the residents and an information session was to have been provided. The city was to send that notice and schedule the information session but it failed to happen. Reminder that Wag and Train was provided all licenses and permits from zoning and bylaw in 2015.

The site plan is another matter that we are being penalized for when this is an issue caused by the fact that our use is exactly as the site plan in our lease shows. Unfortunately, that does not match the site plan the city had. The play yard does not appear on the drawings.  As a result, Wag could potentially lose considerable play yard space to be designated as a parking lot. For our customers that use our services, they know very well that daycare is about loading and unloading.   Any requirement for parking would be for classes going on therefore the yard could easily be accessible for parking.  This matter is still under review. On January 4th, 2016, Wag and Train received a glowing inspection report from the Provincial Inspector. The ratings were all as high as possible and the comments were very favorable and even flattering.

Wag and Train has been operating since 1999 and has always done so legally. We employ 13 wonderful people and have several local coop students learning new skills here.   Ellie has mortgaged her home to invest well over $100,000 into this location to provide the dogs and owners with the best possible facility.  Wag and Train is located in an industrial zone.  Many clients depend on Wag and Train and without its services advise that they likely would not be able to keep their dogs due to barking at home, destruction, separation anxiety etc.  Many of the dogs that come to Wag bark and howl incessantly being alone all day at home. By coming to Wag, it keeps their neighbors happy, the dog happy, the community happy...  The support of the residential neighbors has been overwhelmingly positive.   
Wag and Train supplies skills training to a variety of community programs and schools.  Overall Wag and Train has been a good corporate citizen, is fiscally responsible, provides employment, has a history of doing great fundraising and was instrumental in providing leash free parks in Waterloo Region. 

Wag and Train has to present to City Council to appeal the decision to not renew its business license.  Please support us in our appeal process.  Every single person's contribution to this matters. Please help us and go on public record and show your support.     We want the City of Kitchener to renew our business license and not force the installation of a fence to separate the parking lot because it is easily accessible when classes are going on.


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