Proactively check and correct incorrect electricity bills.

Proactively check and correct incorrect electricity bills.

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Chris L started this petition to City of Austin, Texas and

Austin Energy are currently swapping out electric meters. On occasion they have taken an incorrect final reading and over billed customers by hundreds of dollars.  In my case the excessive bill was over $500 above the expected amount. When I called Austin Energy they mentioned this has happened before in some cases much higher bills than mine.

This petition is to ask Austin Energy to proactively check all electricity bills that were produced during the month of a meter change and to inform customers if the amount billed is unusual. This could be done by comparing the amount reported by the smart meter to the amount read from the meter when it was disconnected.

By being proactive the city will show it cares about correct billing and will avoid people being charged incorrectly large amounts.

0 have signed. Let’s get to 100!
At 100 signatures, this petition is more likely to be featured in recommendations!