#ChangeYourTune - Make accessing live music easier for disabled people

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When people book gig tickets, demand is high. Non-disabled people are able to book online, via pre-sale or on the phone. They can also book seating anywhere in a venue that may have a capacity of a few hundred thousand people.

More often than not, disabled people have to book by dialing a different phone number to everyone else. If a venue had a capacity for 200 people, there may be 10 spaces for wheelchair users (if that) and the numbers don't scale in proportion as the venue capacity gets larger. This means that for 'big name artists' accessible seating sells out much quicker than general seats, because the playing field is not level. When you consider that one is four people is thought to have a disability - albeit not all wheelchair users - in 2017 this just isn't good enough.

As an example, the tickets for Ed Sheeran's live shows at Wembley and Cardiff Principality Stadium went on sale on Saturday 8th July. Disabled people had to call a number provided by Ticketmaster that was either engaged, or included an automated message which cut off after about 2 minutes. What's more, the line closed at 3pm, whereas tickets could still be bought online well into the evening. The line is also not open on a Sunday. How is this fair? Surely disabled people should be allowed to book online as well? What if you are unable to use a telephone?

Sadly, the situation is not just about Ed Sheeran gigs. We want this to change, so we have started a petition and a Twitter campaign using #ChangeYourTune. We will deliver the petition to the CEOs of Ticketmaster, Live Nation, See Tickets and many more. We will also send it to Prime Minister, Theresa May, the leader of the opposition Jeremy Corbyn, and Penny Mordaunt MP, the Minister of State for Disabled People, Health and Work. We will also contact the Women and Equalities Committee  at the House of Commons and the Equality Advisory Support Service.

This petition has been started by Jessica Hatchett. You can contact me via @cytcampaign on Twitter or cytcampaign@gmail.com if you would like to share your experiences. Thank you.



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