Jukaso-JOURNEYS A fraud company

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Dear Sir/Mam,

This is regarding forged transaction maid by Jukaso Journeys swiping my ICICI Bank Credit Card

This is w.r.t. the mis-selling, mis-representation, mis- guiding facts and cheating done with me by "Jukaso Journeys" I.T. Composite Towers, Plot No. 1, I.D.C., Mehrauli Road
Gurgaon. 
My Member id: 202848
on 11th February, 2018 Me and my wife were called for an interaction in your Gurgaon branch Hotel. We visited there thinking Jukaso’s reputation in hotel industry and gave our precious time to know about the membership offers. They have offered us a packageof 55 nights / 65 days in Jukaso and their associated hotels under DAE, BUT WE HAVE RECEIVED A PACKAGE OF 5 NIGHTS & 6 DAYS. The sales persons convinced us lucrative offers and services. We were told that the membership in that rate is available for that day only and we were promised to get each and every service without any hassle. We found membership offer to be fine and paid Rs.90000/- on the spot through credit card. Company also given us Gift Vouchers like Diamond Jewellery, Parlour Vouchers, Movie Tickets which were also wastage as the site is giving offer mentioned in the coupon on very selected useless items after paying some more money. It was not 100% redeemable voucher.

Problem started when they asked us to show our id proof & credit card which is being fogely swpped

When i reached home i have seen the transaction of Rs. 90,000/- by Jukaso Journeys

I called immediately to ICICI Bank customer care to stop payment which is declined by bank,

from last one week i am trying to contact customersuppot of Jukaso, Ms Chandni & Rohan Sharma their agents for making fake commitments & forgery swapping of my credit card 

I just want to know how a forged company allowed to swap innocent people Credit card

I was shocked when i see more then 450 complaints for forgery on consumer complaint forum of India by Jukaso.

I request you Charge back the transaction amount of Rs. 90000/- & black list this company to save hard earned money of innocent people.

Attched below the documents:

1) Certificate of Membership

2) Chargeback form of ICICI BANK

2) Media coverage in last 3-4 years

3) Consumer complaint

Awaiting for your support,

Sanjeev Kumar Gauba

M no 9818436312



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