Time to Change Cascades at River Crossing HOA Management

Time to Change Cascades at River Crossing HOA Management

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Trish Presnell started this petition to Cascades at River Crossing Residents

I walk the community almost every afternoon and have spoken to many of you on many occasions and I keep hearing the same complaints. These complaints are number 1 and 2 on the "Signs you need to change HOA Management".

I know when I have called CAMS in the past and requested a call back from our Property Manager, I NEVER received one. I am sure those that have valid complaints and have requested communication from our Property Manger have gotten very frustrated with this and I have heard you voice your complaints to me many, many times, as to this very issue.  WE- The Homeowners of Cascades at River Crossing EMPLOY CAMS to communicate and follow through, and very simply, they are not doing the job that WE pay them to do. 

Signs You Need to Change HOA Management 

1. Poor Communication

Maintaining an open line of communication is essential to the success of an association. This is one of the main responsibilities of your HOA management company.

However, if your manager is not responding to calls, emails, and other correspondence, it may be time to change HOA management companies. You want an HOA manager that responds to calls and emails within a reasonable time frame — ideally within 24 hours.

Communication is also important when it comes to HOA rule enforcement. If your HOA management company does not follow up on homeowner complaints and send violation letters, it might lead to larger problems for the association later. In this case, you may want to consider switching HOA management companies.

2. Inability to Complete Projects or a Lack of Follow-Through

Board members also come to rely on HOA management to deal with maintenance projects such as repairing water leaks and replacing street lights. Since these are urgent matters, you want an HOA management company that can attend to these issues promptly. If they are not up to the task, the association will not see any progress.

Moreover, if you have an HOA management company that lacks follow-through, it might be time to make the switch. You want an HOA management company that has strategic planning skills and a proactive attitude when dealing with community issues or projects.

0 have signed. Let’s get to 100!
At 100 signatures, this petition is more likely to be featured in recommendations!