Carnival Cruise do more for guests!
Carnival Cruise do more for guests!
Carnival cruise you’re loyal guest understand that things happen.
Many of us have been planning our Christmas holidays over the past 12 months. Many of us stood fast through Covid, knowing that we would be back to sailing by now.
Carnival you offered us various deals and many of us excepted those deals.
We understand that Carnival Horizon needs work and we are happy that you are able to provide that work to her and that no one was injured or stranded at sea.
However considering the large change in ship class, it seems less than fair that a $200 per cabin onboard credit was provided. It is the consensus of many that this amount is very low. We have lost many of the amenities that were available on the horizon. It is the consensus that more should be offered to your guest.
I suggest that you reconsider the compensation that you have provided guest. This is our Christmas cruise, if we even try to switch to another ship the difference in fares at such a last minute boxes in many that were provided promotional rates by you.
In monitoring multiple Facebook groups it appears that many people are canceling, and many people are turning their backs on Carnival over this issue. Again I hope that you will reconsider the compensation that has been provided and do what’s right for your loyal guest.