Public Apology and Appropriate Repercussion RE: Homeless Man Kicked out from McDonald's

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As someone who has faced tough times and has seen what it is like to hit rock bottom, I am disgusted at the behavior that the team has displayed in the recent video posted by a paying customer. I know you know what I am talking about, so I will not waste time going over that. What I am disgusted at is the behavior depicted.

I am a FIRM believer in both sides of the story, but it was CLEAR to me in this video none of the staff were willing to listen. Both people in the video were paying customers, and as such should be treated with respect, regardless of background. 

I am demanding that you take the time to make a public statement and provide Yossi (buyer) with a full refund and perhaps other compensation. Irvin and Anna, as a supervisor in the civilian world and prior military leader, I am disgusted at the way you handled the entire situation. I will gladly hear more from your side, but there needs to be a resolution.

At this time, I will be taking this as far many directions as possible. Do the right thing, and please consider making this the change that needs to be seen.



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