Refund my Money!
This petition had 1 supporter
Let's tell big corporations with big lawyers that they can't walk all over us!Caribbean has a history of not refunding money to their customers, which I didn't know until it impacted me personally.
When I had to cancel my trip due to car repair problems, they assured me that I would be refunded my money within 10 business days with no problems. When it was not returned, I called to find out what was happening. They said they couldn't refund the money until I wrote a written request. I did so still expecting my refund.
Now, two months later I have been told there will be no refund of my $500. That may not seem like a lot of money to some but for us it really is. And the truth is that, no matter what amount of money it is, I am tired of feeling completely powerless against huge corporations who make profits off of lying to consumers. We deserve better treatment from big business. When a company representative says on a taped phone conversation that they are refunding my money at that very moment, they need to be held responsible.
And, as I've tried to resolve this issue, I have been denied phone access to the department that handles refunds. That's ridiculous! And since I've complained, they have called me every single day, not spoken a word, and hung up. Caribbean Cruise Lines stop lying to and harrassing your customers and make it easier for customers to resolve issues by providing a number to call! If you can't even do that, you shouldn't be in business!
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