Petitioning Canon Europe and 2 others

Canon fix error 80 in 70D

--English Version--

Canon should issue a statement, recognizing that there is an error in the design of the 70D, which produces that with the use (apparently when the temperature of the camera increases), error 80 appears on the Canon EOS 70D and die.

There are thousands of affected users, who have their camera broken, by a bad Canon design.

In Canon Brazil have recognized that it is a factory failure and are arranging cameras free of charge to those who have said mistake, and returning the money to the people who have paid the repair (400 €).

For now the support of Canon says that are isolated cases (lie, are hundreds / thousands of models that have been affected by this error).
I have talked to several repair services, and comment that when they repair the camera they put a motherboard "upgraded", so it is evident that the old plates had some problem.

We want canon europe to study the issue, and offer us a solution, just like in brazil they have offered. There is a low-end camera (Ni cockroach) for it to spoil the year, 2 years, 20,000 shots, with a good use. This is clearly a factory failure.

Groups to talk about problem:
European Group: https://www.facebook.com/groups/1097179210391610/
Brasil Group: https://www.facebook.com/groups/441166346094721/?fref=ts

-- Spanish Version --

Canon debería emitir un comunicado, reconociendo que hay un error en el diseño de la 70D, que produce que con el uso (aparentemente cuando la temperatura de la camara aumenta), aparezca el error 80 en la Canon EOS 70D.

Hay miles de usuarios afectados, que tienen su camara rota, por un mal diseño de Canon.

En Canon Brasil han reconocido que es un fallo de fabrica y están arreglando gratuitamente las camaras a las personas que tienen dicho error, y devolviendo el dinero a las personas que han pagado la reparación (400€).

Por ahora el soporte de Canon dice que son casos aislados (no es cierto, ya que son cientos/miles de modelos los que se han visto afectadas por este error).
He hablado con varios servicios de reparaciones, y comentan que cuando reparan la camara ponen una placa base "upgradeada" , osea que es evidente que las placas antiguas tenian algún problema.

Queremos que canon europa estudie el asunto, y nos ofrezca una solución, igual que en brasil han ofrecido. No es una camara de gama baja (Ni barata) para que se estropee al año, 2 años, 20.000 disparos, con un buen uso. Esta claro que es un fallo de fabrica.

Groups to talk about problem:
European Group: https://www.facebook.com/groups/1097179210391610/
Brasil Group: https://www.facebook.com/groups/441166346094721/?fref=ts

This petition will be delivered to:
  • Canon Europe
  • Canon
  • Info Canon


    Carlos Martín started this petition with a single signature, and now has 333 supporters. Start a petition today to change something you care about.