People who have a dairy allergy or lactose intolerance would have an issue with the offer Tim Hortons has about its "Buy One, Get One Free" iced coffee deal. The reason why this is an issue is that, for the offer to work, you need to have two regular iced coffees punched into the machine in order to give you your total. You can’t put in one regular and one almond milk, or else you pay full price. People who have dietary restrictions should be able to get the same offers as people who don’t. It won’t cost Tim Hortons anything to change this, since there would be no issue and stress on the employees who work there. Additionally, the instructions on the offer clearly state that you need to pay for the flavours, but it says nothing about adding almond milk. In essence, people who can’t drink dairy products would be left out of the deal, and people who can drink dairy products can get the deal without issues. If this were to change, lots of new and loyal customers would be happy, causing businesses to increase a little more. Thank you for your time.