Decision Maker Response
Marketing Director’s response
Oct 24, 2012 — Dear :
Thank you for contacting us regarding spirithalloween.com and your concerns regarding descriptions on our website of certain costumes for teen and tween customers. We value your opinion and take seriously all comments received regarding Spirit and our merchandise.
Having considered your concerns, we have revised the marketing narrative for the costumes identified in your email to ensure that we appropriately identify individual costumes for our teen and tween customers. We will continue to keep in mind your comments for future promotions for our teen and tween customers.
Thank you again for bringing this to our attention. In providing costumes for adults, children (and pets), we strive to make everyone feel comfortable and confident in selecting and purchasing the costume that makes their Halloween a happy and memorable celebration.