All Municipal employees should have awareness training
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The public sector employees of Mississauga and all municipalities frankly, should be trained to deal with all types of cultural diversities as well as trained to deal with people with disabilities in an empathetic manner. I have enquired within the City of Mississauga as to the level of 'training' needed to work in areas that have direct contact with the public - there is none!
This summer we took our camp of Autistic children to the kids section of a public library. We were asked to leave when one of our campers caused a fuss: began to cry, threw himself on the ground and began to roll around. The camp was for Autistic children so these types of behaviours can be typical. Our camp staff did exactly as they are trained to do to keep the child and surrounding people safe until the tantrum subsides enough to deal with the child. It was during this time that Mississauga Library staff approached us with what should have been an offer of assistance but instead we were directed to leave the library altogether.
It is my opinion that library staff mishandled the situation and basically discriminated against us. Our camp kids may not be in wheelchairs but are nonetheless disabled and public sector employees should be trained in how to approach, talk with and in some cases, assist people with mental health issues and people with impaired function.
Mississauga requires coaches of sports to undergo the High Five program teaching them how to talk to and work with children. I fail to see why all municipal employees who deal directly with the public are not trained in the same manner. Please sign below if you too believe that municipalities should make this training mandatory.
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