POWEHOUSE LIVE POLICY CHANGE FOR SOUND CHECK TO BTS LOVE YOURSELF TOUR

POWEHOUSE LIVE POLICY CHANGE FOR SOUND CHECK TO BTS LOVE YOURSELF TOUR

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sheena verburg started this petition to Big Hit Entertainment and

I have won sound check to BTS love yourself world tour but due to Powerhouse Live policies to the event, I am unable to access sound check due to recieving them as a gift. By policy it is stated that the purchaser's should be present and show photo ID. I have contacted Powehouse live with numerous emails explaining how my mom is disabled and unable to attend the event to show ID. I have got very short responses of "that the purchader needs to be present" and "if I have the same last name" No. I dont share the same last name since my mom is remarried and why does this even matter if I won sound check on the ticket. In my opinion a winning ticket is a winning ticket no matter who bought it. Period. I also want to address the other policies of only one person per group can enter sound check per order number, so you tell me kids get left behind or friendships are torn because only one can enter? I'm sorry but my heart is breaking for myself and other fans who were chosen and no longer can go to sound check over these unfair policies. I'm tired of being ignored and shot down by the rude customer service that Powerhouse live is providing and would like them to change the policy so all winners chosen can attend sound check! Please! Thank you!

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