I just dont have the time to monitor social media ,contact web operators and check their compliance with my request to remove unsolicited comments. I want to devote my time to health care not worry about a zealous official deciding I had not taken reasonable effort to remove a comment.
VERY, VERY, VERY IMPORTANT it is a matter of free speech BUT more importantly this IS A TOPIC that is close to my heart and I HAVE TO KNOW the good and bad reviews IN ORDER to do my research FOR MY PROCEDURES
There are no "reasonable steps" that a practitioner can take to limit a patient's opinions or conversations with others.
Please change the wording of the policy to reflect its intent - to limit marketing and self-promotion by practitioners through the fostering of unrealistic expectations from selected, solicited testimonials.
The current wording does not work towards this aim; the current wording reflects a misunderstanding of modern communications channels and flies in the face of community expectations about openness and freedom of expression.
Everyone should have the right to state their opinions of any service they have experienced. In addition, we should not penalise good practitioners who have appropriate qualifications in a way that commercially favours bad ones or those who do not have qualifications. This makes the qualifications themselves a commercial penality. The impacts of these regulations need to be fully thought through and should not penalise the profession for good conduct.
Unlike doctors complementary health care practitioners have to market their business and operate using preventative health care. Most of our business grows through word of mouth so we need to use testimonials in our advertising and clinic marketing... until the government gets behind preventative complementary health care as they ought to and make us part of medicare we need to operate with business principles and that includes using testimonials to market our services Gillian