ANZ, you want us to print our own statements to save you money, LOSE the blue background
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All the banks are asking their customers to "Choose" to print their own account & credit card statements. This obviously will save the banks a squillion. However in the case of Australia and New Zealand Banking Group Limited (ANZ) their statements when printed by their customers are downloaded by the customers as a PDF image that includes a full page blue background.
When printed, this background blazes through cyan ink / toner of the banks customers (Usually mums & dads using ink jet printers) who quite frankly would be better off leaving the printing in the hands of the bank.
A request was made to ANZ on 10th November 2016 via the Feeback tab on their internet banking page to remove the blue background to save all their customers from excess ink / toner costs to which Sonia Kumar replied "Please accept our sincere apologies for the inconvenience caused.
We thank you for taking the time to tell us of your concerns with the ANZ and Internet Banking.
Feedback provides us with valuable insight into the views of our customers and assists ANZ to maintain the highest possible standards of service at all times. We appreciate your comments, as it is through customer feedback, such as your own, that we can strive to improve the service we provide our customers."
Hopefully through Change.Org's assistance, ANZ will hear their customers a liitle better.
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