NY Attorney General Investigation into Frontier Communications Internet Service
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Living in a rural area should not mean that companies can take advantage of us. For years we have been paying Frontier Communications for internet services that they seldom provide. Constant outages are met not with refunds or credits but stonewalling. Frontier is aware of the issue but refuses to update the network and still charges us. For many they are the only ISP available in their area.
I believe the company is knowledgeable that they are not fulfilling their obligation. That they believe the people to be without any recourse and so have ignored the thousands of rural New Yorkers and continued to charge them for services not rendered. I believe this to be fraud and wish for the Attorney General of New York to open an investigation into their practices.
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