Petitioning AT&T and 5 others

Unlock OUR Samsung Galaxy Note 3 Bootloader!


AT&T, in choosing to intentionally lock the boot loader on this device, as well as others, is essentially denying us the ability to use OUR devices the way we need to, and prefer to. The success of Android, and one of the primary reasons it has overtaken all other mobile device operating systems is that it is FLEXIBLE. It's very raison d' etre is to be CUSTOMIZABLE - and it is the reason that the DEVELOPMENT COMUNITY has embraced it, and contributed to it in immeasurable ways. Any doubt that this SIGNIFICANT group has added so much to Android's success can be resolved by simply searching the internet for the  fixes, creations, new abilities, and improvements to performance, ease of use, style and VERSATILITY of many, many devices from Mobile Hardware companies such as Samsung, HTC, Motorola, etc. 

The current inability of ONLY the AT&T and Verizon versions Galaxy Note 2 to accept custom firmware is already dissuading some from buying this phone, and even causing others to consider returning devices that they have recently bought. Many of these people are turning to the T-Mobile version, which, incidentally works on YOUR NETWORK. Wouldn't AT&T prefer to have these people on AT&T devices? 

 

Letter to
AT&T
AT&T CEO Randall Stephenson
AT&T
and 3 others
President and Chief Executive Officer - AT&T Mobility Ralph de la Vega
Senior Executive Vice President, AT&T Technology and Network Operations John Donovan
Group President and Chief Strategy Officer John T. Stankey
We are petitioning for AT&T to unlock OUR Samsung Galaxy Note 3 Boot loader! AT&T, in choosing to intentionally lock the boot loader on this device, as well as others, is essentially denying us the ability to use OUR devices the way we need to, and prefer to. The success of Android, and one of the primary reasons it has overtaken all other mobile device operating systems is that it is FLEXIBLE. It's very raison d' etre is to be CUSTOMIZABLE - and it is the reason that the DEVELOPMENT COMUNITY has embraced it, and contributed to it in immeasurable ways. Any doubt that this SMALL, but SIGNIFICANT group has added so much to Android's success can be resolved by simply searching the internet for the fixes, creations, new abilities, and improvements to performance, ease of use, style and VERSATILITY of many, many devices from Mobile Hardware companies such as Samsung, HTC, Motorola, etc.


The current inability of ONLY the AT&T and Verizon versions Galaxy Note 2 to accept custom firmware is already dissuading some from buying this phone, and even causing others to consider returning devices that they have recently bought. Many of these people are turning to the T-Mobile version, which, incidentally works on YOUR NETWORK. Wouldn't AT&T prefer to have these people on AT&T devices?


We understand that custom firmware cannot be supported by AT&T, or Samsung, and historically we have never expected or asked for it, but we consider that it is our right to customize our devices in any way we wish; after purchase, the device is our property alone to modify if we choose. HTC and later Asus implemented locked boot loaders on their devices in the last several years, but have since seen that giving users this freedom is the right thing to do, and are enabling users to unlock their devices if they so choose. This has been considered very welcome in the Android community, and we hope that AT&T will do the same. Be aware that we, the developers and enthusiasts are the first people that prospective customers go to for advice and opinion when considering a new phone purchase, and upgrade, or SWITCHING CARRIERS.

Even if a tool to unlock the boot loader required waiving warranty service in the way that HTC did almost 2 years ago. That single change brought about a complete reversal in the development community toward supporting and embracing the device. We know that Samsung did not make the choice to lock the boot loader; AT&T did. In the same way that T-Mobile did not. Users are going to switch to T-Mobile as a carrier in some cases, regardless of AT&T networks superiority. What does this indicate?


Please consider giving us the ability to unlock our phone's boot loader. We assure you that fostering a vibrant development community around the Galaxy Note 3will promote sales and establish AT&T's reputation in the community as an excellent and receptive supplier of mobile devices. It will further the image that AT&T users can "Rethink Possible", and opposed to having the image of "Possibilities Denied!"

We thank you for your consideration and attentive attitude toward this extremely important issue in the enthusiast community.