AT& T... Improve Internet in Citronelle!
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In an ever changing world that relies on internet, your company is letting down the residents of Citronelle, AL. Your paying customers do not receive the speeds for which we currently pay. That should be illegal itself. For further injury, what speed we do have is often intermittent and unreliable. As a customer of more than five years, I have had to call your service technicians to my home more than five times in the past year. Each time technicians come we hear the same. "We're lucky to even have internet where we are" "there is too much traffic on the lines". We're often told after that you are installing cutting edge technology just down the road from us, but that we should be happy "to get what get" where we are. Your company is no longer even selling DSL for new homeowners in our community where previous service was available! This is no longer acceptable to me. I hope many others in my community will sign this petition for you to notice that they feel the same.
We cannot currently depend on your signals for our professional or academic deadlines. Even dial-up was more reliable twenty years ago than what we receive now. Please correct this issue in our community. Our children need internet to complete assignments and learn outside of the classroom. Our adults need reliable internet to advance in their careers; meet financial obligations; and to be productive citizens. We're asking that you update your service for your customers. Even if you are not ready to "update" it at least repair it to work properly.
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