Request Apple to make tech support in PH base
This petition had 15 supporters
Hi, Everyone especially Apple Customer in the Philippines.
I would like to encourage all Apple products consumers in the Philippines to support this petition to Apple. Inc. That they will consider making a direct Apple Store in the Philippines that will handle all repairs of all Apple products. This will make the issue resolution of every Apple device faster and reasonable.
Currently, when you have an issue with your Apple Device you can bring it to an 'authorized Apple reseller/tech support store' to diagnose your problem. However, the reality is they will still send it to Apple Hong Kong or Singapore base to really fix the issue (eg. battery replacement, screen replacement and etc...) and that would take 3-4weeks before it will come back to you as fixed.
The worst is the "authorized Apple reseller/tech support store" will charge you of a diagnostic fee on top of what you are going to pay to Apple for the repair. When in reality if go directly to an Apple Store and set an appointment you will only pay for the repair itself and you can get your device within the day or the next day. It is so very smooth if you go directly to an Apple Store not like what is happening in the Philippines now that they will still ship our Apple product to another country just for a repair which is very costly and not to mention some privacy issue that might get involved.
I hope you get my point in making this petition and will reach the decision makers of Apple Inc. Asia and consider to build a direct Apple Store in the Philippines and as much as possible all key cities in PH to cater all the tech support needs of its customers.
Please share and sign this petition so it can reach Apple Inc and soon make this request a reality. Let's stop wasting our money on this "authorized Apple reseller/tech support store" they will make us consumer bleed more money.
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