How can a company the size of American Water be out of touch with the needs of their customers? Many people no longer need a paper bill delivered to them. To have no way to stop paper bills is negligent and environmentally unfriendly. Offering online or eMail bills, and allowing customers to opt out of paper bills would cut the cost of using the USPS to deliver thousands of bills a month, decrease the amount of paper being used, and the savings could be passed along to customers.
Please sign this petition and send a message to American Water.