Stop subscribing cust to services that require you to opt out to avoid fees
Stop subscribing cust to services that require you to opt out to avoid fees
The Issue
I received the following email from Amazon Kindle:
Hello from Amazon.com,
Your free trial to The Kindle Compass (bi-weekly) has started - you can begin reading on your Kindle. If you enjoy your free trial, do nothing and your subscription will automatically continue at the monthly subscription rate.
Subscription name: The Kindle Compass (bi-weekly)
Current Price: $0.00 per month
Sold by: Amazon Digital Services, Inc.
Start Date: 01/04/12
Free Trial Length: 14 Days
1st Billing Date: 01/18/12
Payment Method: Card ending in xxxx
To change your payment method, cancel your subscription or see further subscription details, please visit http://www.amazon.com/manageyourkindlesubscriptions
If you have any questions or require assistance, please visit http://www.amazon.com/kindlesupport
Thank You. We hope you enjoy your Kindle subscription to The Kindle Compass (bi-weekly)
Best regards,
The Amazon Kindle Team
I called and I was told that I was randomly selected to receive the service but not to worry the service is free and if I do not want the service I could call, or go online to cancel the service. If I would not have noticed the email then they would start chaging me after two weeks. It is a deceptive business practice to unknowningy sign customers up for a service that requires them to opt out to avoid being charged.
The Issue
I received the following email from Amazon Kindle:
Hello from Amazon.com,
Your free trial to The Kindle Compass (bi-weekly) has started - you can begin reading on your Kindle. If you enjoy your free trial, do nothing and your subscription will automatically continue at the monthly subscription rate.
Subscription name: The Kindle Compass (bi-weekly)
Current Price: $0.00 per month
Sold by: Amazon Digital Services, Inc.
Start Date: 01/04/12
Free Trial Length: 14 Days
1st Billing Date: 01/18/12
Payment Method: Card ending in xxxx
To change your payment method, cancel your subscription or see further subscription details, please visit http://www.amazon.com/manageyourkindlesubscriptions
If you have any questions or require assistance, please visit http://www.amazon.com/kindlesupport
Thank You. We hope you enjoy your Kindle subscription to The Kindle Compass (bi-weekly)
Best regards,
The Amazon Kindle Team
I called and I was told that I was randomly selected to receive the service but not to worry the service is free and if I do not want the service I could call, or go online to cancel the service. If I would not have noticed the email then they would start chaging me after two weeks. It is a deceptive business practice to unknowningy sign customers up for a service that requires them to opt out to avoid being charged.
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Petition created on January 5, 2012