Dear Mr Cruz

The people involved and the problem they’re facing 

Angela from the British Airways Twitter team is now a household name in many households around the world. The #TeamAngela campaign has captivated thousands of people to support Angela. More information here.

Tuesday evening, Angela went all out to defend British Airways from customer Sharon’s unreasonable demands.

British Airways decided to delete Angela’s response and we haven’t heard from Angela since.

The Solution 

Many people are concerned that British Airways will not support Angela. We would like you to personally ensure that Angela receives the support she deserves. 

We would like to hear from Angela on the @british_airways Twitter account. 

We would like you to name a British Airways Aircraft in honour of Angela’s customer service and loyalty to British Airways.