Change 911 dispatcher classification

Change 911 dispatcher classification

0 have signed. Let’s get to 500!
At 500 signatures, this petition is more likely to be featured in recommendations!
Callie Garmon started this petition to Alabama State House and

911 dispatchers are classified as clerical and or administrative positions.

According to a policeone.com acrticle from Sept 19, 2016 "People do not dial typically 911 when they win the lottery. The community dials 911 when they are in desperate need of help. Children are taught from a very young age to dial 911 when they are hurt, scared and need help. Kids are taught to trust when they dial 911 a police officer or firefighter will come to their aid with lights and sirens as quickly as they can. Adults dial 911 under a multitude of circumstances assuming there is going to be a voice on the line who will render help when it is needed the most. 

Police, fire and EMS dispatchers are vital components on the spectrum of emergency response personnel. Dispatchers are essentially the very first contact in an emergent situation. They must triage the call, gather pertinent information and render the necessary aid."

According to the APCO international website this is what Would Be the Effect of Changing the SOC.

Reclassification is about appropriately recognizing 9-1-1 professionals for the work they do every day to protect and save the lives of the public and first responders.
OMB states that the SOC is used solely for statistical purposes. Therefore, this change would have no direct cost impact on federal, state, or local governments.

The general public does not see the dispatcher they have called for help for whatever reason either fire, ems, or police. However they put just as much if not more faith in that 911 dispatcher than they do of the "first responder". They expect the 911 operator to get them the help they need in a timely manner before the situation they are currently in gets worse. We are considered the voice in the darkness, a calm voice in a stressful situation. 

Dispatchers sit at a desk and answer phones but that is the only to similarities between a 911 dispatcher and a "secretary". The next time you are in an office look at the secretary and think to yourself would I trust this person to get me the help I needed if I were in a crisis. It takes a special type of person to be able to disconnect themselves from a mom screaming that her 2 year old is having a seizure and get them the help they need, or a wife that is screaming and crying for help because her husband has or is beating her and she thinks she is going to die before the help can get to her. Or maybe an elderly man is calling because his house is on fire and he is unable to go back inside to save his wife of 50 years because the smoke and the flames make it impossible. Then there is an uncooperative caller who is mad because the dispatcher is asking "to many questions", instead of just sending someone to the address the caller has told them. 

These are just a few examples of the daily life a 911 dispatcher may go through. They are so much more than just a clerical or administrative person. They are a calm voice when your world seems to crashing down. 

 

 

0 have signed. Let’s get to 500!
At 500 signatures, this petition is more likely to be featured in recommendations!