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Started 3 petitions
Sign to demand fair energy prices
Around 16 million UK households are paying over the odds for their energy bills. No one should have to choose between heating and eating this season, and we need your help. Sign our petition to demand energy companies help those struggling to pay their energy bills this winter. Around 16 million UK households are paying over the odds for their energy bills. They are being stuck on standard variable tariffs (SVTs) – usually the most expensive deals. After years of inflation-busting price hikes, dire customer service and falling levels of trust, people expect to see big improvements from their energy suppliers. It’s the industry’s last chance saloon. Sign our petition to demand energy companies help those struggling to pay their energy bills this winter. We’re asking all energy companies to: – Publish a plan by the end of January on how they will engage with SVT customers to help them move; and – Give us details of the immediate activity being taken this winter with these customers. This plan should be CEO-endorsed and include details on timescales for the activity, setting out information about the trial and test methods, as well as how they will evaluate successes and learnings. Sign the petition now.
Take a stand against bank transfer scams
Our ‘Safeguard us from scams’ campaign is urging banks to do more to protect customers who are tricked into transferring money to a fraudster. If you were conned into transferring money to a scammer you have no legal right to get your money back from your bank. Unlike credit or debit card fraud, banks haven’t developed sufficient security checks for bank transfers. To boost our campaign, we’ve made an official super-complaint to the financial regulator. We want to ensure that banks do more to protect customers who are tricked into transferring money to a fraudster. Victims are losing life-changing amounts of money to bank transfer scams. We need your support, so please sign the petition today.
Take a stand against scams
Fraud is now at record levels, with more than five million scams costing Brits a mind-boggling £9bn each year. While there are sensible steps we can all take to protect ourselves, an unfair burden has been placed on the public. Even the savviest of people can be scammed. It’s important that the government and businesses take their responsibilities seriously and step up to safeguard us all. Which? found that the majority of people (85%) think companies must take an equal or greater responsibility in protecting us from online scams. This and the results of our own investigations are why we're calling on the government to investigate how seriously companies take their responsibility to protect customers from scams.