Stop hidden ticket fees: make ticket companies play fair

Stop hidden ticket fees: make ticket companies play fair

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Booking tickets for live music, comedy and theatre shows is often spoilt by compulsory fees. The face value price of the ticket is just the start, with hidden booking and delivery charges sneaking up on you as you checkout. We can stamp out hidden ticket fees, but only with your help.

Eight in ten event-goers think compulsory ticket fees are a rip-off. And almost half of audiences say that these extra charges have put them off booking tickets online. 

For example, a £25 ticket for Jimmy Carr's Wolverhampton gig could set you back an extra £9.50 in compulsory fees – a massive 38% of the ticket's face value. 

The fact these fees are often hidden is an even bigger kick in the teeth, as it makes it almost impossible for you to compare prices when booking online.

Which? wants to stamp out hidden ticket fees, which is why they've launched their Play Fair on Ticket Fees petition to put pressure on the ticketing industry. 

You should be able to see all extra compulsory charges shown upfront when you first see the ticket price. Which? will be challenging ticket companies to justify their fees and set them at a fair level. They have to prove that they’re not taking advantage of fans. 

We have an opportunity to change the ticketing industry for the better, so please sign and share Which?'s petition to make ticket companies play fair.

I support Which?'s campaign to make ticketing companies play fair on ticket fees.

Recent signatures


    1. Reached 12,500 signatures


    Reasons for signing

    • Phoenix Kiernan CEDAR RAPIDS, IA
      • 6 months ago

      It is frustrating when tickets seem to cost so much more than the charge for the event.

      • 7 months ago

      because I love to go to concerts in the UK and have even more problems getting an overview of the prices booking from abroad... apart from getting annoyed at being offered insurances I don't want or need

    • Natasha Lytton LONDON, UNITED KINGDOM
      • 7 months ago

      Regular theatre/gig-goer and I hate being ripped off


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