Stop tricking customers, SunTrust!!
  • Petitioned William H. Rogers, Jr.

This petition was delivered to:

CEO, Suntrust Banks
William H. Rogers, Jr.

Stop tricking customers, SunTrust!!

    1. Kathryn Elalouf
    2. Petition by

      Kathryn Elalouf

      Miami, FL

This is the way text notices work at another large competitor bank: if you receive a text in the morning showing a negative balance, you have the business day to make a deposit and avoid fees. This is not the case with SunTrust; once you receive a text with a negative balance, it's TOO LATE to avoid ridiculously high fees.  You could easily end up paying $36.00 to borrow $1.89 for less than 24 hours.  This does not build trust and is counterproductive, causing struggling families more problems.  It may be "legal," but it's certainly not ethical.

 

Recent signatures

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    1. Reached 25 signatures

    Supporters

    Reasons for signing

    • Stephanie Shaw NORCROSS, GA
      • almost 2 years ago

      I hate Suntrust!!!!!

      REPORT THIS COMMENT:
    • Peter Bianchi, Jr. PALMETTO BAY, FL
      • almost 2 years ago

      As an attorney I have both the opportunity to recommend financial institutuions and have dealt with uncooperative financial institutuions and am very happy to send a message that fair and reasonable treatment of customers should not have to be petitioned for.

      REPORT THIS COMMENT:
    • Terrance Johnson POWDER SPRINGS, GA
      • almost 2 years ago

      What a sick sad world.

      REPORT THIS COMMENT:
    • james green DALLAS, GA
      • almost 2 years ago

      Fuck suntrust, theyve started taking fees out of my savings account, with no warning, then i go there and they say they fix it, but the next month i get the same fee!!

      REPORT THIS COMMENT:
    • Kathryn Elalouf MIAMI, FL
      • almost 2 years ago

      We have to demand what is reasonable and useful.

      REPORT THIS COMMENT:

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