People Operations Associate

  • People & Talent
  • Full-time
  • San Francisco, CA or New York, NY or London UK or Madrid, Spain
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Change.org is the world's largest technology platform for social change. Our goal is to empower people everywhere to start campaigns around the issues they care about, mobilize others, and work with decision makers to drive solutions.

We’re also an innovative business – a "social enterprise” and a certified B Corporation, with a business model designed to support positive social impact (more about B Corps: www.bcorporation.net).

Over 150 million people have started and signed petitions, and our users win nearly one victory per hour, including strengthening hate crime legislation in South Africa; fighting corruption in Indonesia, Italy, and Brazil; ending the ban on gay Boy Scouts in the United States, and big wins for women’s rights in India. And we’re just getting started. Here’s a small snapshot of some of the victories our users have had:https://youtu.be/h4O81mgK85E 

We love serving our incredible users, and we love our staff too. We show it with very competitive salaries, five weeks of vacation, robust maternity and parental leave, an amazing culture, free language training (if you want it), and a high impact, low-ego team that can’t wait to learn from you and teach you what they know.

About the role:
We are seeking a full-time People Operations Associate who will be responsible for supporting the People Operations team to ensure the efficient day-to-day running of our team. We provide excellent customer service a diverse team of change.makers working in more than 15 countries. We are looking for an organized, detail-oriented systems thinker who is energetic and passionate about our mission and values.


As a member of our team:

  • Be the first line of response to employee inquiries related to health benefits, employee discount programs, enrollment, ESS issues, etc. and ensure quick, equitable, courteous resolution
  • Own the process for PTO and leave of absence cases and ensure accurate record keeping
  • Data enter and maintain employee information in HRIS
  • Generate reports and respond to frequent ad hoc requests for information
  • Assist with benefits administration issues, including employee life-cycle events and claim management
  • Maintain electronic HR files
  • Help coordinate payroll processing changes globally
  • Assist with data and invoice reconciliation to ensure accurate enrollment information across HR, Payroll and carriers billing
  • Assist with other projects and reporting as needed.

This describes you:

  • 2 - 3 years of HR/recruitment/training administrative support experience
  • Bachelor’s degree or equivalent in business, liberal arts, or human resources is preferred.Secondary School Diploma is required
  • A team player with an enthusiastic “can do attitude” and an ability to forge great relationships both within and outside the HR team
  • Comfortable using Google Apps and Microsoft Office Suite, with proficiency in Excel required
  • Experience creating reports and validating data within HRIS is preferred
  • Demonstrated ability to maintain a high level of confidentiality
  • Detail-oriented with strong organizational, multitasking, and follow up skills
  • The ideal candidate will also have a practical, business-oriented approach to problem solving
  • You thrive in a fast-paced environment, but work in a way which shows an appreciation of complexity and risk.

Interested? Great! Here's what you should know:
Strong preference will be given to candidates based in New York, and consideration will also be given to candidates located in San Francisco, London or Madrid.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.
We are working for a world where no one is powerless, and where creating change is a part of everyday life. We're just getting started, and we hope you'll join us. 


Change.org Careers

Outsized impact

Change.org is the fastest growing social change organization in the world, empowering more than 50 million people to create change in their communities.

Amazing people

We are building a world-class team of technologists and creatives along with the most accomplished team of social movement creators in the world.

Extraordinary benefits

5 weeks vacation

Free language training

Personal growth