Chief of Staff to the CEO

  • Executive
  • Employee - FT
  • New York, USA
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Change.org is searching for a Chief of Staff to our CEO. 

We’re a social impact business (a public benefit company) and the largest tech platform focused on civic action in the world, with 80m monthly users; 50,000 campaigns launched on the site every month; 175 staff; and a new revenue model that has grown by 500% in 2 years. We are profitable, growing fast, and executing on a plan to deepen and scale the social movements on our platform, from strengthening hate crime legislation in South Africa; to bringing down the price of insulin across the United States; to fighting corruption in Indonesia, Italy, and Brazil. Learn more about our impact and operations in our 2018 impact report.

You’re a perfect fit for this role if, over a wide diversity of projects, businesses or clients you’ve built and honed your skills in structured problem solving, outcome-oriented execution, meticulous attention to detail, and executive level communications - all with high analytical capability and rigor. One example of how you might have built this is 4+ years in Management Consulting and an MBA, though there are many ways you might develop these skills in many other ways!

This role represents a unique opportunity to be exposed to and operate at the highest levels of business strategy and operations at a truly global social good technology company that’s already at scale, profitable, and growing quickly. You’ll build relationships with senior leaders inside and outside the org, and bring the skills you’ve built to bear on some of our most interesting, high stakes work. It's a great opportunity to set yourself up to transition into a range of senior leadership roles in 2-3 years if desired, or to continue assuming more responsibility within the role as the organization scales.

Candidates will need to demonstrate (essential capabilities, stack ranked by importance):

  • Executional excellence: You have the organizational skills, meticulous attention to detail, high sense of responsibility, and generalist skill set to take on a wide range of high priority tasks in support of the CEO and executive team. You are dependable, and always deliver quality work.
  • Executive level communication skills: Your written (including decks) and verbal communication is compelling and precise. You can quickly take complex concepts and communicate them briefly, simply and persuasively. You’ve demonstrated the ability to communicate at executive or board levels of large companies or organizations.
  • Structured problem solving: Strategic thinking, in particular the ability to break complex problems down into component parts. The ability to lead on and enjoy both strategic and tactical work is key;
  • Analytical capability: You’re confident creating, scrutinizing and improving everything from revenue models to pivot tables. You’ve repeatedly done the work to make sure complex business reporting data is accurate, but you’re also able to cut out the noise by identifying the 2 or 3 most salient data points to inform decision making.

Additional capabilities we’ll consider (bonus capabilities, demonstrating strong skills/experience in at least 1-2 of these will help the best candidates stand out):

  • Emotional intelligence and ability to establish strong and trusting relationships with colleagues;
  • Designing or leading organizational change management around new goals, priorities, team changes or projects;
  • High initiative, self starting capabilities; the demonstrated ability to identify and seize opportunities for impact in messy, uncertain contexts without direction or oversight;
  • Mission and values alignment, demonstrated through a history of actively contributing to the causes or communities that you care about in meaningful ways;
  • Facilitation skills; you design thoughtful meeting processes/agendas and are skilled at chairing or facilitating meetings or sessions that make progress on high stakes discussions with senior stakeholders.

As a Chief of Staff, you will be responsible for:
Executive Support
Plan and facilitate executive team meetings and planning sessions; 
Provide decision support with research, analysis, and synthesis;
Manage and execute special projects as designated by the CEO; 
Offer general support: correspondence, agendas, minute taking, etc (note: core administrative support to the CEO is provided by a separate admin role).

Board & Investor Coordination: 
Project manage preparation and creation of materials for Board meetings; 
Update the Board on progress against goals and key impact moments;
Prepare regular investor reports and respond to incoming requests. 

Executive Communications:
Be a bridge for communication between the CEO and internal departments, with strong collaborative relationships across the organization;
Prepare presentations and updates for internal audiences, such as leadership reports, summaries of board meetings, or presentations for company-wide meetings;
Work with the communications team to manage speaking requests for the CEO. 

Interested? Great! Here's what you should know:
This is a full-time opportunity based in Brooklyn, New York. Our team is high impact, low ego, and has a truly unique and supportive culture. 

Applications are due by February 24th, but are encouraged early as they will be assessed on a rolling basis.

We especially encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. We’re actively working to increase the diversity of experience and perspectives on our team, and we want to hear from you. Remember, no one comes with the entire complement of skills, and no one is the perfect candidate, so don’t let a lack of experience/ skill in one specific area deter you from applying. 

Change.org is committed to being a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

We’re working for a world where no one is powerless, and where creating change is a part of everyday life. We’re just getting started and hope you’ll join us.
Change.org Careers

Outsized impact

Change.org is the fastest growing social change organization in the world, empowering more than 200 million people to create change in their communities.

Amazing people

We are building a world-class team of technologists and creatives along with the most accomplished team of social movement creators in the world.

Extraordinary benefits

Plenty of vacation

Personal growth