Membership Program Manager

  • Membership
  • Paris, France
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Change.org is the world’s largest petition platform, empowering more than 180 million users to win incredible and inspiring victories on the issues they care about.
 
In France we’ve exploded to 9 million users in just under five years. And we’re just getting started. Our users have helped pass legislation against food waste, acquire a governmental plan against school bullying and obtain dozens of other local and national victories.
 
We're now launching and streamlining our new membership program – where users contribute financially to sustain Change.org's impact in the world and get more deeply involved in social change. We're looking for someone with drive, passion and digital fundraising expertise to develop and grow this brand new membership program. 


As a member of our team, you will:

  • Propose and update membership strategies to refresh and grow membership, including implementation timelines and membership revenue goals.
  • Build and deliver a member acquisition and retention journey plan, adapting in response to outcomes.
  • Write a wide range of engaging digital content, including acquisition and retention emails, landing pages, short form ads, social media, web content and more. 
  • Coordinate all membership communications with the wider engagement and growth objectives of Change.org France.
  • Monitor, test and analyse user engagement and membership data, and adjust strategy accordingly.
  • Set and effectively track financial and growth goals together with the underlying KPIs that will deliver them.
  • Collaborate with the international team of Membership Managers to share best practises and learnings.

The ideal candidate will:

  • Be passionate about our mission: empower people everywhere to make the change they want to see in the world.
  • Have 2-3 years experience in at least one of the following: digital fundraising, digital campaigns, subscription or membership program, email marketing.
  • Well versed in email marketing and digital advertising tools. Ideally be familiar with HTML, graphic design and video production.
  • Data savvy and highly numerate – able to work across formats with segmentation, analysis and reporting. 
  • Excellent copywriting skills with a strong sense of narrative and engagement.
  • Results-focused and rapid learner with the ability to make data-driven decisions around creative output.
  • Have a ‘can-do’ attitude and be a self-starter who proposes new ideas to test and implement.
  • Experience in either social business, NGO or politics.
  • Proficient in English (oral and written).

We're a small, results-oriented team. We're driven by helping our users have impact and we're working to achieve a world-changing mission – nobody is working just to punch the clock. It's a fast-paced, collaborative and supportive environment. Your co-workers are high-impact, low-ego and have a deep respect for our members. We expect you to be the same. 
 
The position is a full-time 10 month fixed-term contract (‘Contrat à Durée Déterminée) to accompany the increase in workload for the launch of this fundraising program. The salary is based on experience and the position is located in our Paris office.
 
Change.org is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. Join us to help change the world.
 
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.


Change.org Careers

Outsized impact

Change.org is the fastest growing social change organization in the world, empowering more than 50 million people to create change in their communities.

Amazing people

We are building a world-class team of technologists and creatives along with the most accomplished team of social movement creators in the world.

Extraordinary benefits

5 weeks vacation

Free language training

Personal growth