Wal-Mart treating their Coupon/ Price Matching customers like theives
  • Petitioned Wal-Mart Corporation

This petition was delivered to:

Wal-Mart Corporation

Wal-Mart treating their Coupon/ Price Matching customers like theives

    1. april albert
    2. Petition by

      april albert

      Plattsburgh, NY

Many people in today's economic situation have turned to couponing and or price matching at Wal-Mart to try to save time and money. I personally have been couponing for a few years now, well before that extreme couponing show hit the air. I have really never had any issues in till after that show . Recently Wal-Mart employees here in my area have decided to start treating couponer/ price matchers as thieves and have become completely disrespectfully and nasty towards us. I know of one instance when a Customer Service manger had threaten to call the police on a couponer because she was simply trying to show the manger the corporate coupon policy, and to show the manger that what she was trying to do was correct, 3 hours later the manger still refused to follow Wal-Mart's corporate coupon policy and refused to sell her anything! I and this fellow person have called the 800 Wal-Mart customers service number to complain bout the way we are treated at the store. Their answer is this, well every manger has the right to implement their own policy. Really???? Why have a corporate policy then if they don't follow it? Does that mean their mangers also have the right to charge what ever they want on any item they want? Does this make sense to anyone else? We have been harassed. brought to tears and embarrassed over and over again by Wal-Mart employees and enough is enough. This big corporation thinks that our complaints are frivolous and could really care less about them. In fact on one of my many calls to the 800 number I asked for the actual phone number to the head quarters and they informed me they do not give it out to the public, I was so angry at this point (this was about the 6th call I had made to them) I said really, well good thing I have Internet and hung up and of course found the number on the Internet. Why is Wal-Mart 800 number trying to prevent us from calling Wal-Mart headquarters? It makes me really think Wal-Mart could care less about anyone but themselves, yet where would they be without us their consumers. I wonder if Wal-Mart relizes how much money they will lose when we all stop shopping their because of the way they treat us? I know I average $500 a week in coupons. (not counting what I do not buy with coupons) For every coupon I use Wal-Mart gets reimbursed face value of the coupon plus $.08. So lets say each of my coupons were for $1 off, Wal-Mart actually makes an extra $40 a week from me shopping there. I know of at least 15 other people who do the same thing so if you factor in this Wal-Mart actually makes an extra $600 a week above what ever their profit is on the products we buy. So really Wal-Mart what are you going to do when we start boycotting your stores? The mangers are rude and disrespectful and treat us like garbage, when we ask them to enforce their corporate coupon/price match policy, we get threaten to have the police called on us and in the end we are doing absolutely nothing wrong other then trying to shop according to their coupon policies. Should we have to leave the store in tears being humiliated, angry and embarrassed? I think not. Since Wal-Mart does not want to address this issues with the few of us that are complaining, maybe they will start listening to us when thousands of customers are complaining and making this issue well know. Please sign this petition, comment on your horrible experiences with coupons/price matching and do call corporate at (479)273-4000 and let your voice be heard! We deserve to be treated just as important as the next customer whether we are using coupons/price matching or not!  Oh and by the way I just recently found out a few of my local Wal-Mart employee's were threatened to be fired because they couponed and got some razors for free..................They were told to either return them or turn in there name tag! Really Wal-Mart shame on you!!!!!!!!!!!!!

Recent signatures

    News

    1. Reached 250 signatures
    2. Please keep sharing!

      april albert
      Petition Organizer

      We are counting down the minutes in till our meeting with Wal-Mart @ 1pm EST tomorrow.......I am going to continue this petition even after this meeting to make this be well know to Wal-Mart :) Hopefully we will get some where with this................Power in numbers and I would like to thank everyone for their continued support!

    3. We broke 200! We are at 206 :)

      april albert
      Petition Organizer

      Thank you everyone for your support! Please keep sharing!

    4. Reached 200 signatures
    5. We are close to breaking 200! Please keep sharing :)

      april albert
      Petition Organizer

      We are trying to get as many people to sign this petition as possible before 1pm Monday. We have a meeting @ Wal-Mart then. I am horrified at the fact so many of us are having these issues are are being treated this way. I read through everyone's stories and comments and it just makes me even more angry!

    6. We broke 120 signatures last night!

      april albert
      Petition Organizer

      We are getting there! Please keep sharing and make Wal-Mart stop treating us like thieves! Wal-Mart keeps deleting my posts off their feedback site, so it makes me wonder what are they really trying to hide! I think they think we are just going to go away, which is not the case. I am going to continue with this in till they fix this problem...........................PLEASE KEEP SHARING THIS PETITION! I have shared the link to the Wal-Mart Customer Satisfaction site for you to leave your feedback and or the link to this petition. I have been blocked multiple times for leaving my feedback on how we are being treated. Sham on you Wal-Mart! What are you hiding?

    7. Reached 100 signatures

    Supporters

    Reasons for signing

    • Kathryn Roushia PLATTSBURGH, NY
      • over 2 years ago

      Because in today's society using coupons for some people is like using free money. Some people need it to support their families. I think it's important that people who use coupons get the same respect as anyone else. I personally do not shop at Wal-Mart very often for this reason. Their employee's are nasty, and unhelpful. I can never find an employee to help me when I have questions to ask, and when I do they are rude.

      REPORT THIS COMMENT:
    • Gwynn Guiliano GLASFORD, IL
      • over 2 years ago

      I don't use a lot of coupons, but I find the way Walmart has been treating some people to be disturbing. If I ever do have an issue with a coupon...I will just walk out and leave my cart! Believe me, I have done that before at Walmart...just because of poor service...

      REPORT THIS COMMENT:
    • LAURA DELEON CORPUS CHRISTI, TX
      • over 2 years ago

      My reason for signing up is that i shouldnt have to drive 40 minutes to a coupon-friendly Walmart store when i have 3 other walmarts within 10 minutes from me!!!! ALL WALMARTS SHOULD FOLLOW THEIR COUPON POLICY THE SAME!!!!!

      REPORT THIS COMMENT:
    • melody bolka LAPORTE, IN
      • over 2 years ago

      Tired of the hassle that comes with spending my hard earned money! I don't spend it other places!!

      REPORT THIS COMMENT:
    • Neva Iravani LA PORTE, IN
      • over 2 years ago

      Before I learned to coupon and price match, I shopped at Meijers, Al;s, Kroger and Walmart. I haven't been to those other stores in over 2 months, since I learned of Walmart's policy...however, the fact that I have been treated like I am doing something wrong or asking for something for nothing, is getting very annoying. When you go shopping it's stressful enough, let alone when you don't know if the store will uphold the POLICY THEY HAVE IN PLACE!! Please train your employees so eveyrone is on the same page!

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