Reinstate Myself and my Friends Account
  • Petitioned tophatter.com

This petition was delivered to:

tophatter.com

Reinstate Myself and my Friends Account

    1. rachele mott
    2. Petition by

      rachele mott

      otis, ME

I know that this is not nearly as important as most things that go around on changes.org, But to me this is a very big issue. On Wednesday November 21st 2012 Myself and another attended the Designer auction on tophatter.com. A Coach bag entered Standby at about 812pm Eastern Time. Just the Stock Photo that was used for the handbag being sold was obviously a Counterfeit item. Well several of us Lady's who attend and sell in that auction every night reported the bag to Tophatter Staff. The bag was never taken off and was later advanced into the live auction by someone placing the opening bid. This Outraged allot of us attending the auction that not. Tophatter has been lacking for some time in keeping the customers who attend the auctions safe from Replicas. But the rules state that we are not aloud to tell a fellow bidder that they are bidding on a Replica Item. Well Myself and another in the room that night got very upset and decided we was going to deliberately bid that Replica Coach bag up so that No Innocent Buyer would be left with the Heartache, Turmoil, Headache, And everything else that comes with the process of dealing with Replicas. So we did just that and i won the bag and felt better knowing that no one else was going to have to deal with it. Well the end of the auction came and all of the sudden i can no longer bid or type in Chat. I got the Error that i had been suspended by a Staff Member. I was like Why on earth would they do this. Well of course they threw at us that we was Shill Bidding and that was against there rules. Well i told them that they was allowing Replicas on there Websites and this is Illegal by Federal Law. I started a Question in the Seller forum about it and of course it did not go to well and i did not expect it to. Got allot of the other girls who do not sell much of there items every night coming in all happy that myself and my Friend Mrs Troy was Suspended, But the bigger thing was Megan Wang one of the higher ups of tophatter asked me if i had any real Proof that the bag was Counterfeit. Because according to them there was nothing that set off red flags about the listing. And sadly enough When i looked at the listing again Not only was the stock Photo enough for me, But then i actually took a good look at the second Picture of the tags that was posted. The tags that was posted Explained a Completely Different Bag then what the seller was claiming to sell. So i had that for evidence. I then contacted the Buyer themselves and Apologized and told her i would not be paying for her Counterfeit Bag. That Paypal will inform anyone that if the Authenticity of any Designer Item is Questioned whatsoever not to pay for it. Well she was silly enough to write me back and even supply me with the website she would be getting the bag from. And Yes the Website was a Website of Replicas. So i had all that and Paypal telling me they would not advise me to pay for it. And today i got the email back from Megan telling me she would not be removing my Suspension because we broke the rules. There is that Part of it But Being on tophatter i have seen alot of things go down and tophatter NEVER takes the Heat for any of it. They Failed once again to Protect there Buyers that Night bottom Line. They care so much about there Buyers But yet they always seem to pick and chose who they pick on. I made tophatter allot of money paying there fees. I was a very good seller, And just because i decided to Protect a buyer from a faulty product i am thrown to the curb. I broke there Rules they Broke Federal Law Rules by allowing this item to sell, And its not because they did not know about it. Sad that if i had just Bid the bag up and not payed for it i would still be there, But since i was Honest about what i was going to do i was Suspended. But Unpayed Buyers can have a Better part of 5 Strikes Against them before they actually do something about them. All said and done Tophatter does allot of Shady Business that should not be done. They have never once admitted that yes The Slacked and was wrong for not removing that bag. Sickening that just because they are a Huge online company that they do this to people all the time.

To:
tophatter.com
Reinstate Myself and my Friends Account

Sincerely,
[Your name]

Recent signatures

    News

    1. Linda Thomas Wow Talk about nothing better to do with your time

      rachele mott
      Petition Organizer

      Well Gotta love when people come out of the wood work ready to say and do anything they can. Tell me something Linda do you know what a trouble maker is??? Yes you must Other wise you would not go through so much trouble trying to find out rather or not Myself or Mrs Troy have opened other accounts. Why don't you go and take this up with the people of the accounts you say that myself and Mrs Troy Run. I know as myself you will find out that i have one account and it is Suspended!!!! Because of Yes Bidding up a item so that No one else could be stuck with the Fake Piece of trash that it was. And Shill bidding is Bidding up a item without the Intention of Paying Mrs thing look it up. I on the other hand was going to Pay for the Bag BUT!!! Paypal Advised me not to since I have a 10 Year History with them and They NEVER Advise anyone to pay for item when the Authenticity is Questioned.Have a Nice Day Linda Thomas

    2. Reached 25 signatures
    3. Another Amazing Seller Shoved down the Drain

      rachele mott
      Petition Organizer

      OK i know this is not somthing to do with me, BUT Very upsetting. Another Wonderful seller Suspended, Thrown out, Thrown Down the Drain. All because she was selling a Scarf Yes the Scarf was a Designer Inspired Scarf, But she did not claim it to be a Designer Brand or 100% Authentic like she Always did her coach items that she sold on a nightly basis. They Threw her out as quick as they could. SO you tell me is Tophatter out to get the Lady's of the Designer Brand auction due to there Success. Considering After Multiple Reports of the Bag that i bid up to keep from other buyers was Not removed and Authenticity was claimed for that, BUT my Friend Purseladi Did not Claim Authenticity for this item BUT was thrown away like a piece of Trash. You freaking tell me. Is Tophatter Jealous When someone starts to make a great name for themselves. Purse was one of the Biggest sellers that was there and gone just gone.

    4. Pumpkin Princess Strikes Again

      rachele mott
      Petition Organizer

      As a Suspended Member of tophatter i am still aloud to enter auction rooms. Well i decided to stop by the 9am auction on tophatter this morning and saw someone by the name of Nancy Whitetaker chatting about how it has been 3 weeks and not product and no response from the seller as well. Then she Mentioned Pumpkin Princess!! The Same person i have been Suspended over. I just shook my head and clicked on Nancy's name in case there was a place i could contact her. Sadly there was not such a place. SO Pumpkin Princess Strikes yet another Innocent Buyer and myself and my dear friend remain Suspended for protecting a buyer from this person. As you can See tophatter yet again has not done there jobs to Protect because now Poor Nancy Whitetaker is dealing with the stress if a Fraud all because Tophatter refused to take a good look at this person, And Suspend two of there most PROVEN HONEST SELLERS for trying to do there jobs

    5. Buyer Had Bank Revers Payment

      rachele mott
      Petition Organizer

      Today i got a email about a Paypal payment i got under review. Well they said from the looks of it the Buyer Requested it be Reversed! I imagine this is part once again of what is going on. Instead of contacting me Directly they jumped to Conclusions that they would not get there items due to the email tophatter sent them about my suspension. Tophatter has done nothing but cause turmoil it seems. They always have a crap load of excuses for everything and it is sickening. I dont care what anyone says. Tophatter is 50 times worse than eBay could ever be.

    6. Negative Feedback Due To Tophatter Sending My Buyers Notice of Suspension

      rachele mott
      Petition Organizer

      I got up this morning to check my email and i had a letter stating i had Negative Feedback. The lady Instead of looking to see if she had a tracking number or not. Jumped to Conclusions that she would not be getting her item due to Tophatter Sharing my Suspension with my Buyers. All they have done is Spook the people that i have left to ship to. This besides not being fare to myself is not fare to these poor people at all. I may get Frustrated with them because all they had to do was Email me first, Or check to see if they had a tracking number . The whole point is that these poor people would not be spooked had tophatter not sent them this notice about me. I could Completely Understand if i had done something wrong when it comes to my Selling Performance. No it was not and now these people have to freak out until they get my Attention. That i know is not a good feeling at all.

    7. Reached 10 signatures
    8. Being flooded With Emails From Buyers

      rachele mott
      Petition Organizer

      I get up this morning to emails from my Buyers. Apparently Tophatter sent them a email stating i was Suspended, BUT neglected to let them know that I was not suspended for my selling Performance. I had one person freaking out at me saying that i either send them there item now or they would open a paypal case. I let them know that there Tracking number had already been provided for them under there item Page. Then i had 2 Others Try to say they never got there item. I responded with there tracking numbers and Said Really According to this tracking number your item has been delivered. And another just simply asking about her item. I know i have more Emails yet to come all because Once AGAIN Tophatter Failed to Protect there Buyers. They got my buyers all wound up thinking Oh No she has been suspended now i wont get my item. The emails they get make it sound like there is a good chance they wont get what the bought either. WHAT ARE THEY GOING TO DO NEXT!!!!

    9. Reached 5 signatures

    Supporters

    Reasons for signing

    • Amy Mann MOUNT CROGHAN, SC
      • 10 months ago

      I have been suspended due to my neighbor!

      REPORT THIS COMMENT:
    • Mary Wollslager CIBOLO, TX
      • about 1 year ago

      I have been a victim of Tophatter's unfair practices towards sellers. I have been financially hurt by their vindictive and unfair practices. They have no interest in helping their buyers who are the ones paying the bills. They charge outrageous fees. I believe both buyers and sellers should stage a walkout until Tophatter cuts their fees and reinstates good sellers.

      REPORT THIS COMMENT:
    • Kellee Wright MERCED, CA
      • about 1 year ago

      Because they keep doing this to me and no matter what I list for sale, I get suspended. This time I got suspended without warning. I am not even a week into tophatter and they're rule book isn't exactly the best information source and the live chat is "not online" when i have a question. pissed

      REPORT THIS COMMENT:
    • brandee coneybeer PITTSBURGH, PA
      • about 1 year ago

      because I got blocked too.. I made 7 purchaces..paid instantly.. 1 computer glitch seller was OK with letting me out.. EVERYONE MAKES MISTAKES

      REPORT THIS COMMENT:
    • Terry Oldham MADISONVILLE, KY
      • over 1 year ago

      I have been a member of TH for several months and have seen a lot of discrimination and TH seller fees are outrageous! They charge their commissions based on the gross sale of high dollar items like Designer Brands and high end jewelry, not taking in to consideration what the seller had to pay for the item themselves before reselling it. TH is a crooked auction site owned by crooked people allowing the rich to get richer while stealing from the poor. Their attitude is "well you don't have to sell anything in our auctions if you don't want too." I have cancelled my account and I am sure many more will.

      REPORT THIS COMMENT:

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