TLC Management  Should Return Services Promised to Tenants
  • Petitioning Stuart Handler,

This petition will be delivered to:

Stuart Handler, CEO of TLC Management
Stuart Handler,
Gini Galligani

TLC Management Should Return Services Promised to Tenants

    1. Shane Desautels
    2. Petition by

      Shane Desautels

      Chicago, IL

The Flamingo Apartments advertised itself as "A Safe and Easy Lifestyle that is Affordable and Convenient", and that is exactly what we needed and we wanted. We were happy to be in a building with services that made our life so much easier and less stressed. We saw this as a long term home and even talked with management about a long term lease of 5-10 years. 
TLC Management bought our building and immediately took away all the services that were the reasons we moved here and that made our lives feel safe, easy and convenient.

 TLC took away 24/ 7 security. 

TLC cut on site office hours and closed the office on Sunday.

TLC took away the service of paying rent on site with a debit card at no charge.  They now charges a 3% fee to pay your rent online.

TLC took away 24/ 7 Maintenance.   Maintenance is not available after 5:00pm and no one is here on Sunday, unless they consider it an "emergency".

When I complained and started a Tenant’s Rights Organization, TLC responded by filing for eviction against me. I am currently fighting this in court.

TLC took away services that were part of our rental agreement. Rental Agreement is defined by the Chicago Tenant's Rights Ordinance as "all written or oral agreements embodying the terms and conditions concerning the use and occupancy of a dwelling unit."

The Flamingo influenced our decision to rent by advertising these services in the Flamingo Brochure, the Resident Guide, the Orientation Letter, the Flamingo website and on several other websites.These services directly affected our decision to live in this building and the amount of rent we would pay. 

TLC should honor rental agreements made with tenants.

Recent signatures


    1. TLC Says I Do Not Have The Right to Free Speech

      Shane Desautels
      Petition Organizer

      I have honestly told my story about TLC Management. I have never lied or told people not to rent from TLC. I have asked people to "Say No To The Unfair Business Practices of TLC" Friday in court TLC said I have no right to express my opinion online. They said I was telling people not to rent from TLC. This is simply not true. They may not agree with my opinion but I have the right to the "Freedom of Speech" Imagine all the people who have ever protested and started a boycott against big companies. Are all these people wrong to have spoken up and asked people to say No?

    2. Chicago Weekly News Story

      Shane Desautels
      Petition Organizer

      What Does it Take to Take on Your Management Company?
      March 9, 2013 By Christopher Riehle

    3. Reached 250 signatures
    4. Former tenant of Flamingo wins case against TLC Management

      Shane Desautels
      Petition Organizer

      The judge recognized the tenant's right to have deducted money from her rent based on the decreased value of living in the Flamingo without the services they agreed to provide. She won 200 dollars for each month December 2011 through April 2012. This sets a legal precedent for our case.

    5. Decision-maker Attorney General Lisa Madigan responds:

      Attorney General Lisa Madigan

      Ms. Kosenka,

      We would be happy to attempt to mediate your complaint, to see if we can get a response and hopefully resolve your complaint. In order to start the mediation process, you need to submit a written complaint on the form lin...

    6. Reached 100 signatures


    Reasons for signing

    • Rosie Linzy CHICAGO, IL
      • about 1 year ago

      They don't care about their tenants.

      • about 1 year ago

      I'm tired of injustice and companies being bullies so they can save some dollars to add to their own pockets.4

    • Craig Althage CHICAGO, IL
      • about 1 year ago

      Because Tenants deserve to be treated with dignity and not how the corporate landlord wants. corporate landlords are making too much money at the cost of our society and our children.

    • Margaret Greenberg CHICAGO, IL
      • over 1 year ago

      TLC knew what was in leases that were with Flamingo. They should provide services as tenants are paying for in the Flamingo leases.

    • kristinia tolliver CHICAGO, IL
      • over 1 year ago

      kristinia tolliver


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