Tell Verizon: Drop the fee for paying bills online
  • Petitioned Dan Mead

This petition was delivered to:

CEO, Verizon Wireless
Dan Mead
VP, Corporate Communications, Verizon Wireless
Marquett Smith

Tell Verizon: Drop the fee for paying bills online

    1. Molly Katchpole
    2. Petition by

      Molly Katchpole

      Washington, DC

December 2011


Verizon announces that it will begin charging a $2 payment fee and the internet explodes with outrage. Bank of America fee-slayer and Verizon customer Molly Katchpole decides to start another campaign, this time protesting the Verizon fee. Within hours, more than 130,000 of sign the petition and media coverage goes wild. In a victory for consumer power, Verizon backs down less than 24 hours after announcing the fee.

Verizon Wireless just announced a new $2 fee for paying your bills online. Really. Even though paying via internet is fully automated.

It’s not just about the money (though if you’re like me, you don’t have extra cash to be sending to a giant phone company in order to pay your own bills.) It’s that Verizon thinks it can do anything to its customers, and that we’re powerless to stop it. (Spoiler alert: We’re not.)

And guess what? It turns out that Verizon paid zero federal income tax from 2008-2010. Actually, they got almost a billion dollars in rebates from taxpayers. 

Sign this petition to tell Verizon Wireless to drop the fee for paying bills online.

Recent signatures


    1. Reached 150,000 signatures
    2. Verizon Drops the Fee!

      Timothy Newman
      Petition Organizer

      Verizon Wireless has confirmed that it will drop plans for its $2 online banking fee due to consumer outrage. The company said in the statement linked here: "The company made the decision in response to customer feedback about the plan."

    3. Reached 75,000 signatures
    4. FCC Reportedly Investigating Verizon Fee

      Timothy Newman
      Petition Organizer

      The Federal Communications Commission (FCC) is reportedly investigating Verizon's $2 fee for online payments. The FCC said in a statement, "On behalf of American consumers, we’re concerned about Verizon’s actions and are looking into the matter." Keep spreading the word about this petition for Verizon to drop this fee altogether.

    5. Reached 40,000 signatures


    Reasons for signing

    • Pamela green TAMARAC, FL
      • over 2 years ago

      I am getting ready to leave Verizon as they are so expensive. I have been paying almost $175.00 a month for years now and so many other companies charge less for all you can talk, text, email etc. I dont get why they charge so much for everything and the taxes are complete BS. Good bye Verizon, Hello Sprint

    • Del Spiva LADERA HEIGHTS, CA
      • almost 3 years ago

      Verizon costs are way less when we pay on line than when we go into the store or may a call. Should be free, otherwise, Verizon customers are being FLEECED.

    • Andrew Wood HESPERIA, CA
      • almost 3 years ago

      Paying a bill online is almost certainly cheaper for Verizon to process than paying individuals to physically open envelopes and depositing checks. There is no reason for an added fee.

    • Charisse Savier ALLIANCE, OH
      • almost 3 years ago

      Verizon is the most expensive wireless service in the market. One of many reasons I am no longer a Verizon customer. I found service 75% less than what I was paying without sacrificing anything.

    • rebecca umpierre BEACH HAVEN, AMERICAN SAMOA
      • almost 3 years ago

      I think you guys get enough of our hard earned $ with all your fees and manatory packages!


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