Tell Hyatt to Stop Abusing Housekeepers
  • Petitioned Mark Hoplamazian

This petition was delivered to:

Hyatt President & CEO
Mark Hoplamazian

Tell Hyatt to Stop Abusing Housekeepers

    1. Petition by


For more than two years, workers have been calling on Hyatt to provide safer working conditions for housekeeping staff. Housekeepers at some Hyatts clean as many as 30 rooms a day, nearly double what is typically required at union hotels.   In a study published in the American Journal of Industrial Medicine examining a total of 50 hotel properties from 5 different hotel companies, Hyatt housekeepers had the highest injury rate of all housekeepers studied by hotel company. 

Housekeepers do work that can lead to debilitating injuries, and now Hyatt has stepped up its abuse of housekeepers this month. 

On Thursday, July 21, 2011, under stifling heat, workers at the Park Hyatt Hotel in Chicago were walking the picket line, calling on the hotel to approve a fair contract for workers.

What happened next is hard to believe.  Hyatt turned heat lamps on its workers. In the summer. During that week's record-breaking heat dome.

Reports one local radio station, "Combined with the outdoor air temperature, Linda Long says it was hotter than the Hyatt kitchen she’s worked in for eleven years."

“They put the heat lamps on us, like we were nothing,” Long said. “If the heat didn’t kill us, the heat lamps would.”

This kind of blatant disregard for their workers is outrageous, but for those familiar with Hyatt's management tactics, it's not surprising. In Boston, Hyatt fired nearly 100 housekeepers in one day and replaced them with temporary workers earning minimum wage. And at the Park Hyatt in Chicago where the "heat lamp" incident occurred, workers say the hotel has refused to address concerns over dangerous workloads and subcontracting for Hyatt housekeepers.

The people who clean, staff and help make Hyatt Hotels successful are simply seeking protections on the job. It's time we turned up the heat on Hyatt and call on the hotel management to stop abusing housekeepers.


Recent signatures


    1. It's Time To Turn Up the Heat on Hyatt

      After 2 years without a contract, poor treatment on the job, and an abysmal health and safety record, housekeepers and other staff at Hyatt hotels in Chicago, Los Angeles, San Francisco and Honolulu walked off the job for a week long strike. Let...

    2. Hyatt Profits Are Rising, But They Won't Help Housekeeping Staff

      Hyatt reports that its 2nd quarter profits increased by 48%. According to BusinessWeek, in the last quarter, Hyatt "filled more hotel rooms and its customers spent more per room in North America and abroad."

    3. Reached 20,000 signatures
    4. Hyatt housekeepers' dangerous workload

      Room quotas for housekeepers at Hyatt hotels have exploded over the past few years. According to staff, they used to clean 15 rooms a day. Now they're sometimes cleaning twice that - as many as 30 rooms in a single day.

    5. Reached 3,000 signatures
    6. Can we hit 1,000?

      We're so close! Can we hit 1,000 signatures by noon today? Share this petition with fellow travelers.

    7. Reached 1,000 signatures


    Reasons for signing

    • bruno e NORTHFIELD, NJ
      • about 3 years ago

      local54 member, houseperson casino employee atlantic city, in negotiations now, room attendents clean 14 rooms but they want 17 rooms and if all room in section are stayovernights then they are required to clean 30 rooms

    • Cathy Barnes MEBANE, NC
      • about 3 years ago

      It is a sad day when this kind of cruelty exists. Everyone should boycott Hyatt until this matter is resolved in a humane fashion.

    • Lana Sinclair TRAVERSE CITY, MI
      • about 3 years ago

      Another disgusting display of corporate bully, I'll never knowingly patronize a company that treats their employees so badly.

    • Tristan Tom CHICAGO, IL
      • about 3 years ago

      These women have to do the dirtiest nastiest things that I wouldn't wish on anyone. Imagine cleaning up after a weekend of partying guests, drunken one night stands - cleaning others bathrooms is a nasty chore and just for that alone they deserve to have the contracts that they deserve not this clap trap that you are presenting. This is a position I honestly wouldn't wish on anyone and for that they deserve it. Please give them their due benefits



    • Jean Raby SAN JOSE, CA
      • about 3 years ago

      There is no excuse for abusing your emplyees. They deserve safe working conditions.

      I will not stay at a Hyatt hotel.


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