Stop the Delay on Donations to Japan
  • Petitioned Ivan Seidenberg

This petition was delivered to:

Chairman and CEO of Verizon
Ivan Seidenberg
AT&T Chairman, Chief Executive Officer and President
Randall L. Stephenson
Verizon government relations
Senior Executive Vice President-External and Legislative
James W. Cicconi
Chairman and CEO of Verizon
Ivan Seidenberg
Chairman and CEO of Verizon
Ivan Seidenberg
Sprint government relations
Robert Foosaner
Sprint Emergency Response Team director
Matthew Foosaner
The mGive Foundation
Mobile Accord Founder and Chairman
James Eberhard

Stop the Delay on Donations to Japan

    1. Masaya  Uchino
    2. Petition by

      Masaya Uchino

      San Francisco, CA

  1.  
  2.   
March 2011

Victory

In response to the earthquake Haiti, mobile carriers gave mobile phone donations to relief groups as soon as you texted. But for Japan, they weren’t, which meant 30 to 90 days between sending your text message and a donation reaching Japan.

When he learn this, Masaya Uchino sprang into action – creating a petition that called on the mobile companies to remit donations for Japan in the same way they did for Haiti. One of his Senators, Barbara Boxer, took note of his efforts and joined the call – writing all the CEOs of AT&T, Sprint, T-Mobile, and Verizon asking them to expedite donations.

Now two weeks after the launch of the petition, which gathered a total of 66,000 signatures, the phone companies have all agreed immediately pass donations along to Japan.

Around the world, people like you and me are responding in any way we can to help Japan. But one of the easiest ways to help - texting to give by mobile - actually isn't the help it sounds like.

During the response to Haiti, cellphone companies processed mobile donations to relief organizations right away. But for Japan, they aren't making this same exception and it could take as much as 90 days for donations to reach people in need.

Please help convince them to immediately processes donations so donations reach where they are needed now.  

For more information visit the mGiving Foundation: "How long does it take for my charity to receive the funds? In response to the Haiti Relief Effort, carriers are remitting  donations immediately to nonprofit organizations.  Generally, the typical time frame for remittance is based upon the billing cycles of the donors and can take, on average, 90 days from time of donation for the charity to receive the funds."

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Recent signatures

    News

    1. Victory! Mobile Companies Expedite Donations to Japan

      Weldon Kennedy
      Managing Director, Europe

      After the earthquake and tsunami in Japan, Masaya Uchino - a law student in San Francisco - and his parents waited 12 hours to find out if our family and friends in Tokyo were alright. While waiting, he donated some money by texting the Red Cross...

    2. Weldon Kennedy
      Managing Director, Europe

      The Wall Street Journal warns donors about the possibility of the 90 day lag

    3. Weldon Kennedy
      Managing Director, Europe

      Computer World writes about how some fundraisers are concerned about the delay in mobile donations reaching Japan

    4. Weldon Kennedy
      Managing Director, Europe

      Gizmodo Australia has covered the story and how the different ways donations are being handled can be confusing to people who just want to help

    5. Weldon Kennedy
      Managing Director, Europe

      The Network World Blog covers the delay in donations to Japan:

    6. Weldon Kennedy
      Managing Director, Europe

      WTOP San Francisco covers this story, but no word of progress from the mobile companies yet

    7. Weldon Kennedy
      Managing Director, Europe

      The Hill covers Senator Boxer's support for this campaign

    8. Senator Boxer and Masaya Uchino Make the News

      Weldon Kennedy
      Managing Director, Europe

      At the end of last week, California Senator Barbara Boxer joined the call for mobile phone companies to expedite donations to Japan in the same way the did for Haiti.
      With her support, news organizations in San Francisco realized this was a real...

    9. Weldon Kennedy
      Managing Director, Europe

      ABC and CBS news in San Francisco featured interviews with Masaya and his work on this petition: and

    10. Reached 50 signatures
    11. Weldon Kennedy
      Managing Director, Europe

      California Senator Barbara Boxer is now backing this campaign and has written to the CEOs of AT&T, Sprint, T-Mobile, and Verizon asking them to expedite donations

    12. Bait and Switch on Mobile Donations

      Weldon Kennedy
      Managing Director, Europe

      Text-to-give programs have proven a powerful way to collect donations, with the American Red Cross reporting that they raised $32 million from mobile phone donations to help relief efforts in Haiti last year. The effort catapulted mobile phone giving...

    13. Weldon Kennedy
      Managing Director, Europe

      The AP ran a story yesterday highlighting the issue of text donations being delayed, saying,
      "Text donations can also be delayed by a month or more, because organizations typically do not receive the cash from the phone company until after donors pay their bills."

    14. Weldon Kennedy
      Managing Director, Europe

      I've been in touch with representatives from Sprint and Verizon (waiting to hear back from AT&T). As yet, they are not planning to immediately remit donations as they did for Haiti.

    15. Weldon Kennedy
      Managing Director, Europe

      Daily Worth highlights the 30-90 day delay in delivering a donation

    16. Weldon Kennedy
      Managing Director, Europe

      Carriers are giving free calls to Japan and text messages to donate, but no word on the delays to donation processing

    17. Reached 40 signatures
    18. Mobile Donations Can Take Up to Three Months to Arrive

      Weldon Kennedy
      Managing Director, Europe

      When you text on your cell phone to donate to a charity or NGO, the process works in a peculiar way.
      First, the mobile phone company registers that you’ve made a donation and adds that amount to your next bill. Then after you pay the bill, your...

    19. Reached 10 signatures
    20. Benjamin Joffe-Walt
      Vice President and Chief of Staff

      Charities encourage aid to Japan via short code donations

    21. Reached 1 signatures

    Supporters

    Reasons for signing

    • M P KNOWLTON, CANADA
      • over 3 years ago

      I am a firm believer that whar comes around goes around and altough This tragic event as taken thousands of lives I cant help myself of thinking of the dolphin's and whale's that are killed each year by this country and this might sound very bad but if it was me before a single penny of aid I would of demanded that Japan put a end by law that no more such massacer would be tolerated and those who would do so in spite of this law be put in jail for a very long time...but hey thats just me

      REPORT THIS COMMENT:
    • Jordan Toma HACKETTSTOWN, NJ
      • over 3 years ago

      Japan needs financial support immediately. All donations should be sent over to Japan promptly so that Japan's relief efforts can be facilitated. Japan needs our help now.

      REPORT THIS COMMENT:
    • PAT GANDY HOUSTON, TX
      • over 3 years ago

      Taking such a long time is unconscionable.

      Take action to correct this ASAP

      REPORT THIS COMMENT:
    • JANET STAFFORD MERRITT ISLAND, FL
      • over 3 years ago

      IS IT POSSIBLE THAT THE PUBLIC CAN REACH INTO THEIR SHALLOW POCKETS, AND FIND RESOURCES AND MONEY TO DONATE WITHIN THE FIRST FEW DAYS OF ANY DISASTER, AND YET COMPANIES WITH BILLIONS OF PROFITS CAN'T WRITE A CHECK AND GET IT THERE SOONER? AT LEAST IN A TIMELY MANNER? IT CAN'T BE POSSIBLE! GET THE CHECK OUT THERE, PLEASE!

      REPORT THIS COMMENT:
    • Betty Alsager MAPLE VALLEY, WA
      • over 3 years ago

      As a nearly decade long ATT subscriber, I found another way to send aid to Japan when I learned that ATT was delaying payment. This is appalling. Do the right thing and immediately forward the donations to Japan, where they are needed immediately, not in 90+ days!!

      REPORT THIS COMMENT:

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