• Petitioned Rite Aid Pharmacy

This petition was delivered to:

Rite Aid Pharmacy

Stop Load2Card feature for Rite Aid's +UP Rewards Coupon

    1. san saelee
    2. Petition by

      san saelee

      Seattle, WA

The Load2Card feature for Rite Aid's +UP rewards coupon that started February 5, 2012 in three test markets: Richmond, Salt Lake City and Seattle infringes on consumer rights, discriminates against those individuals without internet access and/or computer illiterate, and false statement of locations of implementation of such tests.
Rite Aid has stated that only three test markets of which to test their new Load2Card feature, which is much more wide spread than Rite Aid will publicly admit to. I am a Rite Aid consumer in Seattle and traveled outside of the Seattle City limits into Bellevue, WA to avoid being a test subject without my prior consent, but to my surprise the test was in affect in Bellevue, WA and even into Factoria, WA.
The only proposed way to manage one's hard earned +UP reward is via Rite Aid's Load2Card website which is still incomplete and insecure. There is no visual indication of encryption or security on the Load2Card website besides a basic username and password. The +UP reward coupons are automatically clipped and added to your account, with two options: Leave the +UP reward coupon clipped and Rite Aid will decide for you when to use it or un-clip it and lose it forever. Not all consumers have computers, internet access or smart-phones to be able to access the Load2Card Website in which to manage their +UP reward coupons. Unless Rite Aid will offer each consumer a device to access the Load2Card Website, they are discriminating against those individuals.
Rite Aid's new Load2Card feature restricts you from redeeming your hard earned +UP reward coupon until 6am the next day after it's issued. As a consumer I should have the right to decide when and if I decide to redeem a coupon that I have earned. Coupons are a form of payment, many consumers view coupons as cash. I certainly dont want anyone spending my earnings for me.
Please sign this petition in hopes that Rite Aid will discontinue and eliminate their Load2Card feature for +UP reward coupons.

Recent signatures


    1. Reached 750 signatures


    Reasons for signing

    • Sherry Ashley COLUMBIA, SC
      • over 2 years ago

      I want to control how and when and on what I use my +UP rewards. This policy is lunacy. I will stop shopping at RA if I cannot opt out and I will also stop shopping at RA if my +UPS will be frozen untii 6am the following day. What is the point of that? I don't like making 2 trips for something I can accomplish in one trip. Waste of my time, waste of my gas. Way to go RA..drive the customers to CVS or other competitors.

    • Rikki McKim ST. GEORGE, UT
      • over 2 years ago

      To STOP the Load2Card... I do not like the changes and probably wont shop there anymore.

    • Marianne McGrath COLUMBIA, NJ
      • over 2 years ago

      This system is bogus! I don't need computer access to manage my paper UPs and I can manage the money I earned just fine without RiteAid's help.

    • Josephine Gray LINCOLN, ME
      • over 2 years ago

      I prefer to have the up reward in my hand - when I logged onto my wellness+ today and went to Load2Card to check out the coupons it showed SOMEONE else's account!!!!! If there are glitches for something like that then who's to say there won't be glitches that will effect my rewards? Just keep them printing on the receipt.

    • terry h ELMA, WA
      • over 2 years ago

      I do not like the ups reward loading on my card at all. I shop in Olympia wa,which is a test area.. Missing a $20.00 monthly reward, which they said they would send me, but don't like the fact that I have to check on the computer to make sure they are correct. Or to have to get in touch with someone to correct it. Don't like the fact that if I have a coupon for something I can't use it if I have rewards enough to cover what I am buying, rewards come off first.


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