standardization in quality of service of the INTERNET in Nepal
  • Petitioning Nepal Telecommunications Authority

This petition will be delivered to:

NTA
Nepal Telecommunications Authority

standardization in quality of service of the INTERNET in Nepal

    1. Shreedeep Rayamajhi
    2. Petition by

      Shreedeep Rayamajhi

      kathmandu, Nepal

Internet has become an integral part of our life. We use it in second but today due to lack of standardization it is getting costlier as well as we have no clue about how it is being charged. From the fastest 3G service of any service providers (Ncell and NTC) money sweeps away in seconds, people have no idea about what is happening.

“WE WANT QUALITY IN TERMS OF STANDARIZATION OF SERVICE AND RESOURCE UTILIZATION”

We want a definite mechanism in monitoring the bandwidth. Apart from that we all use broadband service in our homes. Most of the times, the Internet Service Providers(ISP) fails to acknowledge the rights of consumers in terms of providing better service and quality.
At the beginning we are promised with good customer service and quality bandwidth but when it comes to real operation things don’t work the way it should be.

Though the internet penetration rate has increase to 29.78 (According to NTA’s second quarterly report) but the quality of service and customers service remains unchanged with bad customer service and hectic processes.

Customers and clients have to face a lot of problem in terms of troubleshooting and solving the errors. In-fact they have to waste their time, money and resource.  

We request the Nepal Telecommunications Authority (NTA) the regulatory body of the Nepal Government to give a close look at the problem and to spread the awareness in promoting the quality and standardization of internet in Nepal.
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Recent signatures

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    1. Reached 50 signatures

    Supporters

    Reasons for signing

    • Madhav Pandey KATHMANDU, NEPAL
      • about 1 month ago

      Because I don't want my money wasted for something I haven't done.

      Due to lacking of fixed data rate, they just minimize the money as their will, they should stop this!

      REPORT THIS COMMENT:
    • Lark Lindig PARK CITY, UT
      • 2 months ago

      All Nepali should have easy access to the world through internet. The Nepal Government can make it happen

      REPORT THIS COMMENT:
    • dinesh dahal KATHMANDU, NEPAL
      • 4 months ago

      hope it might be ..........

      REPORT THIS COMMENT:
    • Sheshraj Kandel BUTWAL, NEPAL
      • 4 months ago

      Internet has become an integral part of our life.

      REPORT THIS COMMENT:
    • Gajendra Budhathoki KATHMANDU, NEPAL
      • 4 months ago

      Because I am Active internet user

      REPORT THIS COMMENT:

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