Please list your subtitled rental DVDs and subtitle your streamed content!
  • Petitioned LOVEFiLM/AMAZON PRIME VIDEO/AMAZON UK

This petition was delivered to:

PR
LOVEFiLM/AMAZON PRIME VIDEO/AMAZON UK

Please list your subtitled rental DVDs and subtitle your streamed content!

    1. Stephanie McDermid
    2. Petition by

      Stephanie McDermid

      Alexandria, United Kingdom

  1.  
  2.   

Last year, over 14 thousand people signed the petition to ask LOVEFiLM to make their services accessible to people with Hearing Loss. Since then, they have rebranded to Amazon Prime Video. They claim that they are "working on the situation". A claim they have been making for several years. They refuse to provide a timescale, record of progress or firm commitment to making their services accessible. 

Amazon UK needs to fix this problem and fast. I’m calling on them to make a commitment to people with hearing loss and pledge, not only to fix the problem, but to set a clear timetable of when we can start to see improvements to the service.

At the same time Amazon has revamped LOVEFiLM’s DVD rental website. It’s great that finally, for some of the films, we can now see if they have subtitles before deciding to rent - but for hundreds of other DVD titles, there's still a question mark about accessibility.

That’s why I’m continuing to call on LOVEFiLM & Amazon to provide subtitling information for ALL of their films.

We won't give up. As paying customers, we demand the same services as everyone else has and what our American peers enjoy. 

New name, same poor service!

New name, same old excuses!

People with hearing loss in the US can watch subtitled content.

Why can't  the over 10 million people with hearing loss in the UK?

 Please help me to get Amazon UK to improve their service for people with hearing loss!

To:
LOVEFiLM/AMAZON PRIME VIDEO/AMAZON UK, PR
People with Hearing Loss want to be able to enjoy the latest films and TV series just like everyone else. Make your services accessible by subtitling your video streaming services on Amazon Prime Video and providing accurate subtitling information on LOVEFiLM rental DVDs.

Sincerely,
[Your name]

Recent signatures

    News

    1. Reached 15,000 signatures
    2. 900 supporters!

      Stephanie McDermid
      Petition Organizer

      Fabulous support! Thank you! Can we get even more??

    3. Reached 750 signatures

    Supporters

    Reasons for signing

    • Cleone Newman HELSTON, UNITED KINGDOM
      • 4 months ago

      i am just looking through lovefilm just now via amazon and still not showing subtitles.... so if i were you get on to them again.... thank you

      REPORT THIS COMMENT:
    • Nadien Lucas NADIEN LUCAS, UNITED KINGDOM
      • 5 months ago

      Hearing people need sound. Deaf people need subtitles. Equality please.

      REPORT THIS COMMENT:
    • Laura Greene ROMFORD, UNITED KINGDOM
      • 5 months ago

      I've cancelled my amazon prime account - no point paying for something that has no benefits to me as I'm deaf!

      REPORT THIS COMMENT:
    • Heather Benton NAZEING, UNITED KINGDOM
      • 5 months ago

      As a LoveFilm postal subscriber, I completely agree with this. I have rented some discs and there are no subtitles, and I need them, even though I have hearing aids already.

      REPORT THIS COMMENT:
    • Gerd Jacobs ARENDONK, BELGIUM
      • 5 months ago

      I fully understand why subtitles are needed, I use them myself.

      REPORT THIS COMMENT:

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