Kijiji Canada: Stop puppy mills and prohibit the sale of household pets
  • Petitioning Zachary Candelario

This petition will be delivered to:

General Manager, Kijiji Canada
Zachary Candelario

Kijiji Canada: Stop puppy mills and prohibit the sale of household pets

    1. Barbara Lapointe
    2. Petition by

      Barbara Lapointe

      Montreal, Canada

Cliquez ici pour la version française

This petition simply wants Kijiji Canada to remove the sale of animals and only promote adoption from registered animal rescue groups and shelters, and the re-homing of family pets (for a small adoption fee).

The idea of a puppy mill is horrifying to animal lovers everywhere. Cruel, cramped, unsanitary breeding facilities that force mothers to produce puppies until they can't anymore.

Many big Canadian pet stores like PetSmart, Petland and PJ’s Pets have taken a stand against mills by stopping pet sales and only promoting adoptions. Toronto, Richmond, Mississauga and more Canadian cities have even banned the sale of cats and dogs in pet stores. This is great, as it cuts off a major source of income for puppy mills who used to sell their puppies and kittens in pet stores, and at the same time boosts animal adoptions in shelters and rescue groups and reduces euthanasia of healthy and friendly animals across Canada. But now, there's a much bigger problem: puppy mills and disreputable breeders can sell directly to unsuspecting animal lovers through online classified sites -- like Kijiji.ca.

Kijiji is the most popular classifieds website in Canada, so this petition asks them to simply stop allowing the sale of household pets of any kind including dogs, cats, primates, cage birds, rodents, reptiles, amphibians, and fishes. After public pressure a few years ago, Craigslist stopped allowing the sale of household pets.  Kijiji could easily adopt a policy like this.

I doubt sites like Kijiji want to support puppy mills, and backyard breeders, but by allowing pet sales to happen on their sites they are providing a marketplace where these disreputable breeders can profit.  They clearly know about the problem too, because they have guidelines that warn buyers about mills. The problem is it's really easy for unethical breeders to disguise themselves online. There is no way Kijiji would be able to catch all the bad posts.  If thousands of us send messages to them, I'm sure they'll do the right thing.

According to a recent study published in the Journal of the American Veterinary Medical Association, puppy mills dogs tend to have more psychological and behavioral problems. They lack veterinary care and socialization, and often have or will develop genetic defects, health, or behavior problems due to poor breeding practices, inbreeding, and the deplorable conditions into which these puppies were born. No one wants this - Kijiji included.

Craigslist's Policy

Kijiji's Pets Code of Conduct

Humane Society International Canada' Puppy Mills fact sheet

Penn Vet study on pet stores puppies

Canadian Federation of Humane Societies’ Shelter animal statistics

Since the ban in Albuquerque, New Mexico, came into effect in 2007, by 2009 there was a shelter adoption increase of 23% and euthanasia decrease of 35% since enacting their ban in 2006. Shelter intakes decreased 6%

Recent signatures

    News

    1. Asking Walt Disney Company to reconsider advertising on Kijiji Canada

      Barbara Lapointe
      Petition Organizer

      Thanks to your continuing support, my petition to stop the sale of animals on Kijiji Canada has now reached more than 70,000 signatures!!!

      I am sure that Kijiji Canada doesn't love the negative attention (remember the recent TV consumer alert of a Toronto woman who recently bought her daughter a puppy from Kijiji who was shocked when the pet died 6 days later?), but I'm guessing they might not like it either if they start getting blowback from more advertisers. We know that RBC Royal Bank, WestJet, National Bank, zulily, Toyota Canada, and Tangerine Bank all removed their ads from Kijiji's pet sale pages.

      Walt Disney Company is another large company that advertises on Kijiji's pet section. Considering that Disney’s citizenship mission is to conduct its business and create its products in an ethical manner, I am sure they wouldn't want to be associated with a classifieds site where families are being cheated by unethical animal breeders:

      https://www.dropbox.com/s/6y5d4gk3bwz9215/WaltDisney.jpg?n=145931270

      Will you take 3 minutes to join me in asking Mrs. Zenia Mucha, Executive Vice President and Chief Communications Officer at the Walt Disney Company, to drop their ads and stop supporting Kijiji until pet sales are banned?

      1) Using Twitter, Facebook or email:

      Email: zenia.mucha@disney.com
      Facebook: https://www.facebook.com/Disney
      Twitter: @Disney
      Website: http://thewaltdisneycompany.com/contact-us/corporate-communications

      2) Add one these messages below or write your own:

      You advertise on Kijiji where families are cheated by unethical breeders? Do like @RBC & drop your ads? change.org/kijiji

      : @RBC & @ToyotaCanada did the right thing and pulled their ads from @Kijiji’s pet sales pages. Will you? change.org/kijiji

      3) If Mrs. Mucha or Walt Disney Company responds to you and says they'll drop their ads, please send me an email at barbara@petfoster.org and I'll post your news as an update on the petition page.

      It's been a long campaign. Thank you for staying with me. We've made progress and I know we can win this for the animals.

      Barbara Lapointe
      @BarbaraLapointe

    2. @RichelleParham: Now you know. Stop selling animals.

      Barbara Lapointe
      Petition Organizer

      Watch this consumer alert of a Toronto woman who recently bought her daughter a puppy from Kijiji who was shocked when the pet died 6 days later:

      http://barrie.ctvnews.ca/video?clipId=436853&playlistId=1.1999486&binId=1.1272429&playlistPageNum=1

      I have received hundreds of similar comments from Kijiji users who have been cheated by unscrupulous animal breeders on this classifieds site. I never expected to have so many people email me stories about their beloved pet they got on Kijiji only to discover, to their great distress, that it was sick, or when they tried to contact the seller about it, he had vanished without a trace. I never imagined the emotional and financial burden these people go through. I say to Mrs. Richelle Parham, the Chief Marketing Officer (CMO) for eBay North America (eBay owns Kijiji), that as long as you know that animals with health problems are being sold on your site, and as long as you know that users are being cheated by unethical animal breeders on your site, Kijiji Canada should not be selling animals.

      Everyone - individuals, big businesses, classifieds sites, and the government - has a role to play to educate consumers and ensure the welfare of animals.

      Please spread the word!

      Barbara Lapointe

      Consumer Alert: Kijiji puppy dies after purchase

      A Toronto woman who bought her daughter a puppy from Kijiji was shocked when the pet died 6 days later. Pat Foran has more.

    3. @RichelleParham Where is the leadership?

      Barbara Lapointe
      Petition Organizer

      With my recent open letter to Mr. Zachary Candelario, General Manager at Kijiji Canada, I hoped that he would acknowledge the increasing popularity of the petition, the growing list of companies disassociating themselves from the sale of pets on Kijiji Canada, the testimonials of disappointed Kijiji users, and the voicemails from supporters, or that he would admit the lack of control over the content of its site. I hoped that, as the General Manager of Canada’s largest classifieds site, he would warn Canadian consumers about the sale of animals on online classifieds sites. That he would care about animal welfare and be responsible enough to protect its users. Mr. Candelario did not even respond.

      Over the year, I sent several emails to Mr. Candelario, but also to Mrs. Richelle Parham, the Chief Marketing Officer (CMO) for eBay North America (eBay owns Kijiji), to give her an update of our petition developments and reiterate our demand to prohibit the sale of animals on Kijiji Canada. Last month, the CMO Club, a membership organization exclusively for senior marketing executives, announced the 2014 nominees for the annual CMO Club Awards. Mrs. Parham is nominated for the CMO Leadership Award.

      Would you please help me tell Mrs. Parham, as the leader of classifieds site in Canada, to set an example and ban pet sales on Kijiji, sending the clear message that animals should not be sold as just another item via classified ads?

      Tweet to Mrs. Parham and the CMO Club using their Twitter handle and add the message below or write your own. If you don't use Twitter, consider posting on the Facebook page of Kijiji Canada (https://www.facebook.com/Kijiji.ca):

      @TheCMOclub @RichelleParham Where is the leadership in this? Change.org/kijiji #adoptdontshop

      It's been a long campaign. Thank you for staying with me. We've made progress and I know we can win this for the animals.

      Barbara Lapointe

      Kijiji Canada

      Kijiji Canada. 409,930 likes · 4,321 talking about this. To help connect people within their local community, empowering them to buy or sell goods or...

    4. Open letter to Kijiji’s General Manager

      Barbara Lapointe
      Petition Organizer

      Dear Mr. Candelario,

      It’s been exactly 365 days today since I first wrote you.

      When I launched my petition to stop the sale of animals on Kijiji Canada last year, I did not expect to get 67,300 signatures, nor did I expect to get the support of the Winnipeg Humane Society, the Montreal SPCA, the SPCA Saguenay, the BC SPCA and the Canadian Federation of Humane Societies, a national organization representing 46 humane societies and SPCAs in Canada.

      I did not anticipate receiving hundreds of comments from Kijiji users who have been cheated by unscrupulous animal breeders on your site. I never expected to have so many people email me stories about their beloved pet they got on Kijiji only to discover, to their great distress, that it was sick, or when they tried to contact the seller about it, he had vanished without a trace. I never imagined the emotional and financial burden these people go through.

      I certainly did not expect to get national media attention in the press, radio and TV across the country. I did not expect to get the Royal Bank of Canada to stop advertising on Kijiji’s pet sale pages, nor to get the help of so many supporters in convincing the National Bank of Canada, Tangerine Bank, Toyota Canada, and the shopping website zulily to pull their ads, too. And I could never have dreamed that my national call-in day of action to stop the sale of animals on Kijiji would drive so many Canadians to leave you a message.

      I did not expect that I would spend so much of the little spare time that I have – because running a social campaign is not my day job – to attempt to convince you why it is so wrong of Kijiji Canada to sell animals and why you should instead allow only adoptable animals on your site.

      We talked once – briefly - last November during a conference call with your team of experts. You gave me the same cookie-cutter answers you give to the media and the public, and repeated exactly what is written on your FAQs page. I know that you made an effort to change your pet listing policy a few months ago by charging $4.99 per dog ad. But even with this change, your website continues to reveal the existence of several ads that do not meet your posting policies, such as ads promoting the sale of animals under 8 weeks old, ads illegally selling purebred dogs without registration papers, and posting dogs for sale under “Accessories” to avoid paying the $4.99 charge.

      But at least I expected that you would write. That you would perhaps acknowledge the increasing popularity of the petition, the growing list of companies disassociating themselves from the sale of pets on Kijiji Canada, the testimonials of disappointed Kijiji users, and the voicemails from supporters, or that you would admit your lack of control over the content of your site. I hoped that, as the General Manager of Canada’s most popular free, local classifieds site, you would warn Canadian consumers about the sale of animals on online classifieds sites. That you would care about animal welfare and be responsible enough to protect your users.

      Don’t tell me that your “partners in Animal Welfare prefer this” because I can list you way more animal welfare groups and shelters that are against the sale of animals on classifieds sites. And don’t remind me that you continue to sell animals on your site because you “don’t want to take the easy way out, which is to close the section – driving traffic to another website that might not care at all.” Kijiji should be doing the right thing, regardless of what other websites are doing. As the leader of classifieds sites in Canada, you should set an example and ban pet sales on your website, sending the message that animals should not be sold as just another item via classified ads.

      Puppy mills and unethical breeders may continue to exist even if Kijiji Canada stops the sale of animals on its site, but at least you would not give them an easy platform to thrive on. As long as you know that animals with health problems (perhaps because of the conditions under which they are raised and bred) are being sold on your site, and as long as you know that users are being cheated by unethical animal breeders on your site, you should not be selling animals. Kijiji Canada condemned prostitution when it prohibited erotic products and escort and sexual services. Can you take a stand to protect animals, too?

      We never asked you to close your pets section. Kijiji is a great site for our community – I use it to sell my kids’ toys and clothes - but it’s not the place to buy and sell animals. We need Kijiji Canada to help thousands of friendly and healthy pets waiting in shelters and in registered rescue groups across Canada to get adopted. We also need you to help individual families carefully rehome their pets for a small adoption fee to ensure their future well-being. Why close this section when all this traffic could be going your way?

      Until I get a genuine response from you as to why Kijiji Canada continues to sell animals, I will keep writing you. Because I have 67,300 people who are backing me up. Because I don't want to let them down. Because I care about animals and people, and I know you do, too.

      It is time for Kijiji Canada to be a hero, and for you to be a corporate leader.

      Regards,

      Barbara Lapointe

    5. National Call-in Day of Action: Stop the sale of animals on Kijiji Canada!

      Barbara Lapointe
      Petition Organizer

      Did you answer a pet ad on Kijiji only to realize with horror that you were supporting an unethical breeder or puppy mill? If so, will you take just a few minutes to call and leave a message today July 23 for the General Manager of Kijiji Canada Mr. Zachary Candelario?

      Even by charging $4.99 per dog ad, Kijiji's website continues to reveal the existence of several ads that do not meet their posting policies such as ads promoting the sale of animals under 8 weeks old, selling purebred dogs without registration papers, and posting dogs for sale under “Accessories” to avoid paying the $4.99 charge. Clearly there is a gap in the control exercised by Kijiji over the content of its classifieds ads. And with the increasing popularity of the petition (now 67,000 signatures), the growing list of companies disassociating themselves from the sale of pets (RBC, National Bank, Tangerine, Toyota Canada, Zulily and WestJet removed their ads from Kijiji pet sale pages), and the discovery of more unscrupulous Kijiji users (http://kijiji-pet-stories.tumblr.com), Kijiji Canada should by now be demonstrating its leadership by ceasing to be a platform for puppy mills and unethical breeders and instead promote pet adoptions.

      I wrote several times to Mr. Candelario to give him an update of our petition developments, share your testimonials, and reiterate our demand to prohibit the sale of animals on Kijiji Canada, but have not heard from him. Since Kijiji Canada can only be reached through a public relations company, Environics Communications, your phone call - our shared voices - will send a powerful message to Kijiji.

      Thank you for taking action,

      Barbara Lapointe

      Action Steps:

      1. Pick up the phone and call one of the following Environics Communications offices today July 23! If you go into voicemail, please be sure to leave a message. Use the pre-written message or one of your own.

      2. I'd love to hear back if you made a phone call. Let me know how it went! You can write me at barbara@petfoster.org

      Message:
      My name is _____, and I'm calling to leave a message for General Manager of Kijiji Canada Mr. Zachary Candelario to urge him to stop selling pets on Kijiji.
      I'm a Kijiji user and I have been cheated by an unscrupulous animal breeder on your site. I 'm distressed that Kijiji Canada continues to sell animals. Puppy mills and unethical breeders may continue to exist even if you stop the sale of animals on your site, but at least you would not give them an easy and free platform to thrive. Kijiji should be a resource only for shelters, rescues and rehoming.

      Environics Communications offices:

      Toronto office
      (416) 920 9000 ext. 0
      (416) 920 9000 ext. 2727
      (416) 969-2758
      (416) 969-2807

      Montreal office
      (514) 739-1188 ext. 0
      (514) 739-1188 ext. 222
      (514) 739-1188 ext. 225
      (514) 739-1188 ext. 247

      Ottawa office
      (613) 670-5811

    6. Asking the mayor of Montreal to remove ads from Kijiji pet sale pages

      Barbara Lapointe
      Petition Organizer

      The City of Montreal is advertising (“We take care of our animals”) on pet ads that offer to breed animals, all against Kijiji strict posting policies. I am asking the mayor of Montreal, Mr. Denis Coderre, to stop advertising on pet sale pages like Kijiji Canada where it’s virtually impossible to tell the difference between a reputable breeder and a puppy mill. See ad here: http://kijiji-pet-stories.tumblr.com/image/87202108171

    7. Asking Kijiji Canada to prohibit the sale of animals

      Barbara Lapointe
      Petition Organizer

      I sent an email to Mrs. Richelle Parham, the Chief Marketing Officer for eBay North America, and to Mr. Zachary Candelario, General Manager at Kijiji Canada, to give them an update of our petition developments and reiterate our demand to prohibit the sale of animals on Kijiji Canada. With the increasing popularity of the petition, the growing list of companies disassociating themselves from the sale of pets on this classifieds site, and the discovery of more unscrupulous Kijiji users, I am hopeful that Kijiji Canada will soon demonstrate its leadership by ceasing to be a platform for puppy mills and unethical breeders and instead promote animal adoptions through registered animal rescue groups and shelters, and at the same time, by providing better tools to help individual families re-home their pets (for a small adoption fee). Read my letter here: https://www.dropbox.com/s/s5irggsayq2yu3t/Kijiji_letter_May282014.pdf

    8. Kijiji Canada can be quiet about it, but we’re not.

      Barbara Lapointe
      Petition Organizer

      Even after five more companies decided to remove theirs ads from Kijiji pet sale pages, Kijiji Canada has not yet responded nor announced any new policy changes. This might change as last week Kijiji was under fire again as a Calgary man has been charged in two vicious animal killings after a cat and dog bought on Kijiji were found in an alley with their mouths taped. Clearly, Kijiji Canada is an unsafe, unmonitored, uncontrolled environment! Kijiji is a great site for our community but it’s not the place to buy and sell animals.

      Kijiji Canada can be quiet about it if they want, but we’re not. Are you ready?

      Here is a Kijiji Canada's pet ad that offers to breed animals, all against Kijiji strict posting policies. Using Twitter, Facebook or email, share the following post attached with the ad (photo):

      On sites like @Kijiji, it's virtually impossible to tell the difference between a reputable breeder and a puppy mill.

      Adsmall.jpeg

      Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

    9. Press release. April 28, 2014

      Barbara Lapointe
      Petition Organizer

      RBC leads banks halting ads on Kijiji pet sale pages as momentum builds for Montrealer’s campaign to curb online pet sales. Read more: https://www.dropbox.com/s/opffe1bmpox24ld/Kijiji_28April2014.pdf

    10. Calgary authorities seize over 50 exotic animals obtained on Kijiji

      Barbara Lapointe
      Petition Organizer

      The Calgary Humane Society says they have seized over 50 exotic animals from a basement suite, many of which were dead or in need of intensive care. They say the animals had been obtained for free from the online classified site Kijiji and had been severely neglected to the point where several had died or were in poor condition.

      Calgary authorities seize over 50 exotic animals

      The Calgary Humane Society says they have seized over 50 exotic animals from a basement suite, many of which were dead or in need of intensive care. The animals, consisting of snakes, reptiles, fish, rodents, birds, and rabbits, were found in a basement apartment in northwest Calgary.

    11. Exploiting animals on Kijiji nets Calgary woman $7,000 fine

      Barbara Lapointe
      Petition Organizer

      Exploiting animals on Kijiji nets Calgary woman $7,000 fine

      Ashley Onen of Calgary has been fined $7,000 for her role in an online scam. She is also banned from owning animals for 10 years, with the exception of the pets currently in her care. The Calgary Humane Society says the woman used various aliases to get free animals on Kijiji.

    12. Tangerine, National Bank and Zulily also drop theirs ads

      Barbara Lapointe
      Petition Organizer

      Tangerine, National Bank and Zulily are also removing their ads from Kijiji pet sale pages. https://www.dropbox.com/s/id0539v8su571nm/Attachment-1.jpeg

      Attachment-1.jpeg

      Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

    13. RBC Royal Bank removes ads from Kijiji

      Barbara Lapointe
      Petition Organizer

      RBC Royal Bank removed their ads from all pages that advertise pets for sale on Kijiji Canada. Such pages will also be excluded from all RBC campaigns going forward. 

      IMG_4513.JPG

      Dropbox is a free service that lets you bring your photos, docs, and videos anywhere and share them easily. Never email yourself a file again!

    14. Gap in the control exercised by Kijiji over the content of its ads

      Barbara Lapointe
      Petition Organizer

      Even by charging $4.99 per dog ad, Kijiji's website continues to reveal the existence of several ads that do not meet their posting policies such as ads promoting the sale of animals under 8 weeks old, selling purebred dogs without registration papers, and posting dogs for sale under accessories to avoid paying the $4.99 charge. Clearly there is a gap in the control exercised by Kijiji over the content of its classifieds ads. Kijiji is a great site for our community - I myself use it to sell my kids'clothing - but this is not a place to buy and sell animals. Kijiji Canada now has the opportunity to demonstrate leadership by ceasing to provide a platform for puppy mills and unethical breeders and instead promote animal adoptions through registered animal rescue groups, shelters, and individual families (for a small adoption fee). https://www.dropbox.com/s/i7utdo2t26g6v9d/Attachment-1.png

    15. Asking RBC Royal Bank to reconsider advertising on Kijiji Canada

      Barbara Lapointe
      Petition Organizer

      I left a message to Mr. Alan Depencier, VP of Marketing at RBC Royal Bank, asking him to reconsider advertising on Kijiji Canada. I will follow up with him next week.

    16. Asking Rogers to reconsider advertising on Kijiji Canada

      Barbara Lapointe
      Petition Organizer

      Taking inspiration from the Facebook group Kijiji STOP Selling Puppies, I wrote to Mr. Rob Bruce, president of Communications at Rogers Communications Inc., asking him to reconsider advertising on Kijiji Canada. I will follow up with him next week.

    17. Kijiji Canada to change pet listing policy

      Barbara Lapointe
      Petition Organizer

      Kijiji will now charge $4.99 for every dog and puppy ad. Animal Welfare Agencies and Shelters are exempt from this fee. http://info.kijiji.ca/pets/

    18. WestJet to remove their ads from Kijiji Canada

      Barbara Lapointe
      Petition Organizer

      On January 30, 2014, thanks to the Facebook group Kijiji STOP Selling Puppies, WestJet said they will be removing their ads from Kijiji Canada’s pets for sale pages. http://kijiji-pet-stories.tumblr.com/image/75261890334

      Kijiji.ca: Help stop puppy mills : Photo

      Post anything (from anywhere!), customize everything, and find and follow what you love. Create your own Tumblr blog today.

    19. More and more Kijiji users cheated by unscrupulous animal breeders

      Barbara Lapointe
      Petition Organizer

      I shared your testimonials with Mr. Candelario, General Manager of Kijiji Canada, some of which are particularly troubling and reveal gaps in the control exercised by Kijiji Canada over the content of its classified ads. Will see what he will respond! http://kijiji-pet-stories.tumblr.com/

      Kijiji.ca: Help stop puppy mills

      High-res My husband bought a Boston Terrier puppy through Kijij. We though it was a reputable breeder in Eastern Quebec. We had to meet in a parking lot to pick the puppy up and found he had all different kinds of breeds and knew right away he was running a puppy mill.

    20. Share your Kijiji pet stories

      Barbara Lapointe
      Petition Organizer

      With this site we can prove to Kijiji that not only are they allowing puppy mills and unethical breeders to profit, but that Kijiji customers are being affected as well. http://kijiji-pet-stories.tumblr.com/

    21. Meeting in person Mr. Shawn McIntyre

      Barbara Lapointe
      Petition Organizer

      We are meeting today in Montreal with Mr. Shawn McIntyre, Community Relations Manager at Kijiji Canada, to continue our conversation from last week.

    22. Conference call this afternoon

      Barbara Lapointe
      Petition Organizer

      Our meeting went well. Kijiji Canada has showed more openness than before. More details coming soon.

    23. Scheduling a teleconference call with Kijiji Canada

      Barbara Lapointe
      Petition Organizer

      Wonderful! Mr. Zachary Candelario, General Manager at Kijiji Canada,
      is setting up a teleconference call with me to discuss their position.

    Supporters

    Reasons for signing

    • correina shea MT PEARL, CANADA
      • about 1 hour ago

      Seriously this shouldn't be a question...its wrong to extort animals and make them suffer at the hands of the dollar.

      REPORT THIS COMMENT:
    • Carla Maloco PRESTON, UNITED KINGDOM
      • about 2 hours ago

      I hate animal cruelty.

      REPORT THIS COMMENT:
    • Renea Roberts LUBBOCK, TX
      • about 2 hours ago

      To many die in shelters from overpopulation! Mills are filthy inhumane and abusive!!!!

      REPORT THIS COMMENT:
    • chelsea evans KANATA, CANADA
      • about 4 hours ago

      animals are apart of our world. this abuse is not necessary

      REPORT THIS COMMENT:
    • brigitte taylor OAKVILLE, CANADA
      • about 5 hours ago

      I am passionate about the welfare, health and happiness of ALL animals.

      REPORT THIS COMMENT:

    Develop your own tools to win.

    Use the Change.org API to develop your own organizing tools. Find out how to get started.