Boycott Hyatt Place Waikiki

Boycott Hyatt Place Waikiki

    1. Ruth Van Alstine
    2. Petition by

      Ruth Van Alstine

      St Augustine, FL

This was brought to my attention on Facebook. shame on Hyatt Place Waikiki Beach, 175 Paoakalani Avenue, Waikiki, Honolulu, HI 96815. Please BOYCOTT this hotel, and tell them you are doing so and why.

"Yesterday, one of the combat disabled vets that frequents this page attempted to check into The Hyatt Place in Waikiki, HI. He was tagging along with his wife, who is government employee. Their family is being relocated to HI and this trip was for them to find adequate housing for the family and their two small children while they are stationed out there for the next few years.

The trip was booked through SATO (mil travel).

While checking in, this vet was approached by the hotel's General Manager, a man named Imre Gonczy, who asked about the service dog who was standing at the counter with his owner. The service dog was wearing a clearly marked "SERVICE DOG" vest and had it's paperwork with it. (The picture attached is the dog in question.)

The hotel's GM, Gonczy, challenged the service dog's role and asked questions that, by federal law he is not allowed to ask, and then stated, " I can't tell you you can't stay here... but I will tell you I don't like it." From that point, in the vet's own words:

"The GM then proceeded to tell me to avoid all public areas due to my service dog, not to eat at the breakfast buffet, and should I need to walk "that thing", I was told to call ahead to the desk to inform them I was coming down the elevator and then I was expected to walk about 250m east down an alley, cross a major road in Waikiki (about 8 lanes total across) and walk him on the front lawn of the Honolulu Zoo. Then he informed me they'd also be charging me pet fees because he's not a service animal, he's a service "dog." When I asked him politely "Is this how you treat all combat vets w/ disabilities? You do understand you're violating a handful of laws right now?", he smiled and grabbed my shoulder and said "why don't we discuss this in my office""

Unacceptable. Period. Unacceptable, according to federal law. Unacceptable according to human decency. Unacceptable treatment for a combat disabled veteran.
Again, please share this. I believe Imre Gonczy needs to learn a valuable lesson regarding the proper treatment of our nation's veterans.

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Boycott Hyatt Place Waikiki

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    • regina keadle HOLLY HILL, SC
      • about 1 year ago

      Disabled vets should be treated with respect. The hotel manager was breaking several laws by treating anyone with a service dog in this manner.

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    • Corene Finley WILLIS, TX
      • about 1 year ago

      I personally know this combat vet AND the service dog in question has actually stayed in my home on occasion. Even in his training stages, this is the most docile, well behaved "giant" I've ever seen. He never moves away from his owners side.

      REPORT THIS COMMENT:
    • STEVE HUNTER CAPE CORAL, FL
      • about 1 year ago

      SHAMEFUL DISGUSTING WAY TO TREAT A VET AND SERVICE DOG--

      REPORT THIS COMMENT:
    • STEVE HUNTER CAPE CORAL, FL
      • about 1 year ago

      SHAME!

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    • Gail Ferguson WYE MILLS, MD
      • about 1 year ago

      The hotel needs to train it's employees in how to properly handle situations such as these and not tolerate rude people that think they are above doing what is right or the law! Shame on that GM!! and shame on The Hyatt Place if they don't do anything about it!!!

      REPORT THIS COMMENT:

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