Another story about the relentless collection tactics used by student loan collection agencies.
It's possible to have your student loan debt discharged (canceled) or reduced, but only under certain specific circumstances:
You die or become totally and permanently disabled.
Your school closed before you could complete your program.
For FFEL and Direct Stafford Loans only: Your school owes your lender a refund, forged your signature on a promissory note, or certified your loan even though you didn't have the ability to benefit from the coursework.
You work in certain designated public school service professions (including teaching in a low
Cancellation because of the borrower's death (or, in the case of PLUS Loans, the death of the student for whom the parent borrowed) is based on an original or certified copy of the death certificate submitted to the school (for a Federal Perkins Loan) or to the holder of the loan (for a FFEL or Direct Stafford Loan).